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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,880 reviews.
Great service as always
01/12/11
Brilliant service, can't think of any way of improving the service you provide 10/10
01/12/11
Very reliable and much cheaper than the PO
01/12/11
Problem free collection and delivery. Very reasonable rates.
01/12/11
I've used them once before and found them a first rate company,would definatley use them again.
01/12/11
Prehaps give an estimated time when parcel would be collected. Otherwise excellent service
01/12/11
great service
01/12/11
Really pleased with the service.
01/12/11
Service could not be improved. Thank you!
01/12/11
Leave correct telephone number in missed collection card
01/12/11
It was a very fair price, an efficient service and the consignment well received so well done and thank you.
01/12/11
No comment left by this customer.
01/12/11
When I booked, it said for next day delivery, that did not happen
01/12/11
No comment left by this customer.
01/12/11
I was very satisfied with the service and the driver was polite and friendly.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Great service, keep it up.
01/12/11
Thank you. Sent Thursday, arrived Monday.
01/12/11
great service as always, where has same day collection service gone?
01/12/11
fast service, great prices, will recommend to others.
01/12/11
No comment left by this customer.
01/12/11
Easy and quick. Took to Post Office and said £14 to send. Parcel Monkey charged £5! Collected and delivered in 48 hours
01/12/11
Used your live chat twice to trace a delivery in Paris, was told you would let me know. Contacted & sorted by myself with Royal Mail & GLS.
01/12/11
No comment left by this customer.
01/12/11
Very good fast delivery recipient happy
01/12/11
Fast and efficient as always
01/12/11
Very fast delivery of a fragile parcel. Although with todays technology, you should be able to give a time slot for collection by now.
01/12/11
Very quick delivery all the way to Oz - Thank you
01/12/11
No comment left by this customer.
01/12/11
great service best on the internet will always use parcel monkey,and recommend them to anyone,and have never let me down once superb
30/11/11
the only thing that could have improved the otherwise superb service would be if you could give the option collecting if i'm not in
30/11/11
Great price and prompt collection.thanks.
30/11/11
great service, great price
30/11/11
You did not collect on the day stated and the parcel was in poor condition when received by the customer, not satisfied at all
30/11/11
No comment left by this customer.
30/11/11
Parcel collected as booked and delivered within 24 hours. Easily traced who had signed for the delivery. Great price too
30/11/11
Booked collection with Courier but didnt pick up till 1 day later & no communication from them of the delay!
30/11/11
Excellent service, parcel collection ordered in the evening, picked up the following morning and delivered the following day. A+++
30/11/11
YET AGAIN A GOOD COLLECTION & DELIVERY, FRIENDLY & RELIABLE, THANK YOU
30/11/11
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