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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,880 reviews.
No comment left by this customer.
02/12/11
Excellent service
02/12/11
Do not like the idea of booking with Parcel Monkey, and going straight to City Link, who have damaged parcels sent before
02/12/11
No comment left by this customer.
02/12/11
As always a great website
02/12/11
Pacel was booked for collection on Friday, courier did not arrive to collect - no explanation. Re-booked for the monday, after a weekend.
02/12/11
No comment left by this customer.
02/12/11
I have used before and always had an excellent service. Thankyou
02/12/11
parcel monkey have taken all the hassle out of sending parcels anywhere, well done and thankyou monkey.
02/12/11
No comment left by this customer.
02/12/11
No comment left by this customer.
02/12/11
No comment left by this customer.
02/12/11
No comment left by this customer.
02/12/11
suppose to arrive my parcel in 3-5 days,its 8 days still dont know where is it !
02/12/11
No comment left by this customer.
02/12/11
Courier did not call on collection day. Lied by saying was out and card was left. This was not the case
02/12/11
Prompt collection and delivery as always.
02/12/11
No comment left by this customer.
02/12/11
Willing keep with you as you are giving very good service.
02/12/11
Excellent value fot
02/12/11
Hi, normally very good but this time arrived a day late for no reason. Some reason would have been helpful. Otherwise good. Thank you.
02/12/11
No comment left by this customer.
01/12/11
Very pleased with the service, maybe a visual of the signature would be a good idea
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Be really good if collection/delivery time could be specified as morning or afternoon rather than waiting in all day if necessary
01/12/11
great
01/12/11
No comment left by this customer.
01/12/11
Ordered on 24th & paid £17! for next day, Courier said they would pick up on Fri 25th, didn't turn up, had to reorder pickup for 29th!
01/12/11
No comment left by this customer.
01/12/11
well done
01/12/11
Goods picked up & delivered safely on time.
01/12/11
No comment left by this customer.
01/12/11
Excellent service. Will use again. Top Banana Parcel Monkey!
01/12/11
No comment left by this customer.
01/12/11
Collection driver(not usual one who knows us) would have found us easier if had phone no we'd given when booking
01/12/11
Have never used you before but will from now on. Excellent service
01/12/11
Both international 2 day parcels arrived on time, you were the best on-line value, will be using you again soon.
01/12/11
Parcel was collected and delivered on time. Good service
01/12/11
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