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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
Excellent service , as always
04/12/11
Pick-up was late...but delivery was fine...good job
04/12/11
problem communicating citylink when we tried to reschedule delivery - was ultimately resolved
04/12/11
Very good service...
04/12/11
No comment left by this customer.
04/12/11
i think it is just right
04/12/11
we would use again & reccommend your delivery service , fantastic, no hassle.
04/12/11
Great, everything was straight forward and easy. My first time using you ... will return next time I need to ship something
04/12/11
excellent service proud to recomend and use again
04/12/11
After paying for service, the label stated several strict packaging rules, none of which could be adhered to, but the service was still done
04/12/11
Some customers do not have mobile phones therefor should shown land line
04/12/11
No comment left by this customer.
04/12/11
Collection was made at almost exactly the same time on the two days I posted. Therefore it must be possible to offer either am or pm collect
04/12/11
Used 4 times now - excellent - wouldn't hesitate using again or recommending to others
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
prompt collections easy service better website with postcode finder great prices
04/12/11
no problem at all . easy to use site . 100 times better than the post services/
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
All Good
04/12/11
What can I say? First rate as always.
04/12/11
very good service, good prices . only quibble package was picked up a day late. however i will be using parcel monkey from now on. thanks
04/12/11
very satisfied with the service, will use it again
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
No comment left by this customer.
04/12/11
bit fidly setting up,after that brilliant service and well recomended,best service and easy to use of them all out there, big thank you
04/12/11
Be able to contact parcel monkey if and when problems arise
04/12/11
pick up the parcel late without informing me. Customer service was rude and not helpful.
04/12/11
delivery efficient and reasonably priced
04/12/11
Absolutely Perfect, Glad my daughter recommended you, She uses your company too. Top Class, Will use again, Thank you!!
03/12/11
lots of things got broken, even things that were packed very well. the guy who delivered them was not at all careful when moving boxes.
03/12/11
Excellent service by DHL. Picked up parcel at 13.30 on the date specified, was easy to track on its way to Australia.Was delivered on time.
03/12/11
No comment left by this customer.
03/12/11
not haveing a time slot for pickup means having to sit in all day
03/12/11
No comment left by this customer.
03/12/11
my item arrived smashed,
03/12/11
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