We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
COLLECTED, TRACKED AND DELIVERED AS SCHEDULED. NO PROBLEMS.
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
Entered incorrect card details. Then needed to go back and start everything from scratch, very annoying.
12/01/12
No comment left by this customer.
12/01/12
everything worked well
12/01/12
ive sent 6 parcels and everyone you have charged me extra even though i have weighed and measure my parcels to the exact size, its a joke
12/01/12
great service, could do with same day if ordered in the morning. but apart from that really quick and reliable.
12/01/12
No comment left by this customer.
12/01/12
Parcel paid for 5th Jan for next day delivery, parcel not picked up until 10th Jan!
12/01/12
Very prompt and punctual. Very professional and friendly staff. Will definately use again! *****
12/01/12
really efficient and great value for money
12/01/12
Excellent service, thank you very much!
12/01/12
EXCELLENT SERVICE
12/01/12
No comment left by this customer.
12/01/12
You still haven't delivered it, or responded to my email, or called my client.
12/01/12
your services was very good
12/01/12
No comment left by this customer.
12/01/12
well done
12/01/12
I can't think of any way you can improve - Thank you
12/01/12
Excellent courier
12/01/12
No comment left by this customer.
12/01/12
CityLink always arrive late for pickups. I think they give the drivers too many deliveries/pickups per day.
12/01/12
Excellent. Would like u to reduce the waitng time for collection to 4hrs. For eg - from 9.00am-13.00pm; and from 13.00-17.00am daily.
11/01/12
No comment left by this customer.
11/01/12
The parcel was not collected for 6 working days, plus called 11 times and couldnt get through I could go on!
11/01/12
AGAIN YOU HAVE PROVIDED ME WITH A FIRST CLASS SERVICE
11/01/12
Excellent service. Very Happy. No problems at all.
11/01/12
The requirement for a mobile number at the receiving end is impractical if the recipient is a company (people not willing to reveal it)
11/01/12
No comment left by this customer.
11/01/12
great service, thanks very much.
11/01/12
No comment left by this customer.
11/01/12
No problems with collection or delivery. Polite and friendly staff. Service could be improved if time window for collection was smaller.
11/01/12
good and well priced service
11/01/12
No comment left by this customer.
11/01/12
with ease of booking online and good pick up. havent heard from the other end yet but am assuming its been recieved. will use again
11/01/12
Great service yet again, you have never let me down and that is what counts to me.
11/01/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
