We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,772 reviews.
No comment left by this customer.
14/06/12
Received in timely manner.
14/06/12
No comment left by this customer.
14/06/12
great prices and quick delivery will def use over and over again
14/06/12
Courier didn't collect on the day - called them - they couldn't collect for another 4 days -I ended up having to take it to Courier
14/06/12
No comment left by this customer.
14/06/12
Great!
14/06/12
I was forwarded to Courier from yourselves. I was promised collection on Friday. But my parcel was eventually collected on Tuesday.
14/06/12
No comment left by this customer.
14/06/12
good very pleased. i think an idea of saturday delivery times would benefit to recipient.
14/06/12
Easy to book a courier, who arrive next day to collect the parcel.Polite and courteous people to deal with.
14/06/12
excellent speedy service as always
14/06/12
No comment left by this customer.
14/06/12
As it says on the tin. Thanks
14/06/12
Next day delivery to France - very impressed! Great Service and very reliable
14/06/12
Thanks very much for booking DHL with us and we are glad to see it got there very quickly.
Easy transaction, picked up from home and delivered with no hassles, thank you
14/06/12
No comment left by this customer.
14/06/12
paid for next day delivery took 4 days finally could t track the parcel via Courier but delivered after 4 days
14/06/12
They do just what they
14/06/12
i payed for next day delivery and item wasnt at address till 5 days later....
14/06/12
good and cheap cheeers.
14/06/12
Great service, first time used, deffo will be back! Thanks Parcel Monkey!
14/06/12
Thank's very much for making your first booking with us.
I entered my mobile phone for use by the courier on delivery - he said he didn't have it! If you could ensure phone numbers are passed on!
14/06/12
They are but we cannot guarantee the courier drivers will use them unfortunately.
VERY GOOD
14/06/12
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
Night freight failed to pick up on day booked despite booking 2days in advance. Customer not happy.
14/06/12
This is the third time I've used Parcel Monkey, and still very happy with them, perfect!!
14/06/12
Fantastic news!!
All good, delivered on time as always.
14/06/12
No comment left by this customer.
14/06/12
Very pleasant to deal with - Prompt pickup and delivery - Thanks.
14/06/12
The service was very efficient and easy to use. Would definitely recommend to a friend
14/06/12
Thanks very much and it's great news that you will be recommending us.
Very easy.
14/06/12
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
Make sure your drivers know / have geographical knowledge or devices
14/06/12
Our Response: Not sure what you are referring too? Your item was collected on Monday June 11th and delivered inside 24 hours!!
very happy with price delivery time,great cheers
14/06/12
Contents completely smashed on arrival in the states even though I'd carefully bubblewrapped them. Has somebody played football with them?
14/06/12
i have use now about 4 times, my parcel gets there better than parcel force, which i wont use, and undamaged!! so well done city link.
14/06/12
Glad you have found us and thank you very much.
No comment left by this customer.
14/06/12
