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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,897 reviews.
great thank you
28/06/12
I delivered the parcel to the local depot myself as the courier did not collect in the notified time, Parcel arrived on time
28/06/12
Package was dropped by courier at the destination. This was seen by the recipient and a formal
28/06/12
Our Response: Sorry to read that the courier dropped the item. Please contact our support team who will help you start a claim if you have not already done so.
Seamless, easy to arrange, it just works ! Well done
28/06/12
happy with service
28/06/12
Excellent service as usual :), Friday collection on standard next day and it got delivered on the Saturday
28/06/12
No comment left by this customer.
28/06/12
City Link failed to pick up twice - me waiting in all day, finally after numerous phonecalls, picked up on 3rd attempt, delivered next day
28/06/12
excellent service made all the better by the cheerful, happy disposition of the pick-up agent - he is a star!
28/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
no problems thanks
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
GET RID OF NIGHTFRIGHT!!!!!
28/06/12
No comment left by this customer.
28/06/12
Good savings
28/06/12
excellent service from start to finish
28/06/12
We are really pleased with the service so far! Keep up the good work!!
28/06/12
We will continue to try our very best and thank's very much for the kind words.
parcel was collected and delivered on day stated very good service
28/06/12
Efficient and good value for money
28/06/12
Good as all ways
28/06/12
Site very easy to use I recomend you to anyone and everyone. I wish all sites where as good as yours. Service is second to none.
28/06/12
That's music to our ears!!
Failed collection on 2 occasions and I still don't know if they have collected as it has not been delivered yet, suppose to be next day.
28/06/12
Efficient and not expensive - thank you
28/06/12
I paid for next day Saturday delivery. Didn't arrive until the Monday.
28/06/12
ALL DELIVERED AS PROMISED
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
You are theives, allowing me to pay for enhanced compensation on items you do not offer compensation for without any notifaction.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
Always knock on the door!
28/06/12
Customers seem happy with your service so far.
28/06/12
will use you guys again thanks
28/06/12
Great news and thank you..
Great service, good price the only downside was the fact that there is no idea of pick up time even am or pm would help.
28/06/12
No comment left by this customer.
28/06/12
As always an outstanding, reliable service that can't be beaten! Thank you!
28/06/12
Reliable as ever. Great service.
28/06/12
It is the first time I used your services and am very impressed by the speed and service. Will recommend to all my friends
28/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
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