We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
No comment left by this customer.
30/08/12
No comment left by this customer.
30/08/12
Pickup and dropoff were all as expected, thank you. It would be nice to have a time range for collection and delivery, rather than just the
30/08/12
great service, keep your prices competitive!
30/08/12
We try as hard as we can too but with rising fuel costs they have to move every now and then.
Excellent service.
30/08/12
Easy to arrange, collect on time delivered promptly - I would use again based on the service recievd.
30/08/12
That's great news. Thank you very much.
Excellent service from start to finish.
30/08/12
I have never used a courier before and when transporting important artwork, I was a little nervous. Not only was Parcelmonkey easy to use/bo
30/08/12
Thank's very much for making your first booking with us.
vERY GOOD AND CHEAP AS WELL
30/08/12
Very quick
30/08/12
none
30/08/12
No comment left by this customer.
30/08/12
Citilink were the couriers going through Parcel Monkey. Booked the service 10pm the night before and they collected the parcel at 1pm the ne
30/08/12
it would be great to have a rough idea of collection time as I have to stay in all day if it is a late afternnon collection.
30/08/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Fast, reliable, thanks!
30/08/12
ordering was straightforward
phone support was helpful
driver courteous
30/08/12
Used new DX service where driver brings bag with him to put parcel in. Unfortunately the driver had some trouble fitting the parcel into th
30/08/12
Our quote engine has a built in safety margin for this service meaning all items, if correctly declared, will fit into the bag provided.
No comment left by this customer.
30/08/12
No comment left by this customer.
30/08/12
No comment left by this customer.
30/08/12
ease of booking - good, use of site- good
30/08/12
Simple quoting system. Polite driver. Very good value.
30/08/12
happy with service
30/08/12
I would and already have recommended to others. I was very happy with the service i received.
30/08/12
Thank you and it's great to see you will be, and have been, recommending us.
No comment left by this customer.
30/08/12
Collection and delivery on time, thank you.
30/08/12
all good
30/08/12
Your email stating penalties due to failure to collect or deliver etc is a concern. We will have to look further into this. It will change
30/08/12
If you are available on the day the collection is booked in for and declare the correct weight and size there is nothing to worry about.
No comment left by this customer.
30/08/12
No comment left by this customer.
30/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
No comment left by this customer.
29/08/12
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