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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
The item was picked up on 6th july and I have not seen it yet
12/07/12
Fab - As always x
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Easy to use website, good information and updates, excellent service
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
The service was flawless. Many thanks.
12/07/12
Parcels not collected - no info given found had to rebook my self - not impressed
12/07/12
excellent as always, I have used you guys twice now. you need to advertise more though!! i cant recommend you enough!
12/07/12
Thank you and it's great to see you have been recommending us. We are a national business so to advertise to such a market is a very expensive task. We are seeing great growth rates from word of mouth and "Google" marketing though so thanks very much for your help.
No comment left by this customer.
12/07/12
I still haven't received my parcel :-( HELP
12/07/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
very good quote and speedy international service via parcelforce
12/07/12
We are glad you like our new International service :-)
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Excellent service, from Devon to Scotland promptly & safely. Thanks.
12/07/12
Was supposed to get a refund?
12/07/12
Our Response: And you will within 7 days of submitting your claim.
collected on time, delivered on time . :)
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
My parcel was collected at the scheduled date and time and delivered successfully too. Excellent service!
12/07/12
Brilliant!!
Would use again. Thanx.
12/07/12
ther
12/07/12
Local Delivery Partner didn't call the Recipient delayed delivery by a day
12/07/12
Our Response: Tracking shows item was refused first time which delayed the delivery by a day?
STILL not delivered this morning & 2 failed collections. I phoned and arranged it myself. Wanted to cancel but don't know
12/07/12
Our Response: The goods are out for delivery today so there is still time.
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
I placed the order, I checked online that it had been collected, then it was delivered. Quickly and without any fuss, perfect will use again
12/07/12
Fantastic news!!
No comment left by this customer.
12/07/12
thanks good service
12/07/12
Very easy to follow website, clear instructions, everything went as planned. Very polite courier.
12/07/12
Thank you.
excellent service
12/07/12
Prompt collection, helpful driver, delivery on day4
12/07/12
ITEM DELIVERED SAFELY AND ON TIME.
12/07/12
No comment left by this customer.
12/07/12
Picked when said , nice to have a time, delivered all OK
12/07/12
Perfect service as always
12/07/12
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