-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
Very good from start to finish, one little improvement is to send a quick email to confirm the day and pick up time window.
12/07/12
No comment left by this customer.
12/07/12
Amazing as usual - I've tried the others but would never book anywhere else. Thanks Parcel Monkey!
12/07/12
Thank you very much.
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Great price. Excellent service.
12/07/12
still the best!
12/07/12
as always a first class service
12/07/12
Very professional and quick. Very Cheap. Have recommended you already!
12/07/12
Thank you and it's great to see you have been recommending us.
Not impressed with my last collection/delivery parcel wet open & damaged.
12/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Between yourselves and Courier this was the worst service that I have ever received in about 30 years of sending parcels
12/07/12
not happy very poor service from monkey parcel side no contact number to contact etc...........from nationwide specialist breakers accringto
12/07/12
No comment left by this customer.
12/07/12
still havnt recieved my item, still waiting for more info on why it is missing. not very good communication.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
No comment left by this customer.
12/07/12
Quick and easy no hassle
12/07/12
No comment left by this customer.
12/07/12
will be most helpful if collection time is pecified to moning or/afternoon.
12/07/12
No problems with any part of the service very easy to use
12/07/12
Gr8 price. Although the none printing of paperwork was a headache for courier as he didn't have pre printed slips as advised by you!
12/07/12
ParcelForce drivers bring a bar code label with them. The label you print from us is to avoid confusion and give visual destination details.
try delivering on the day you supposed to deliver on not the day after. poor service would like compensation
12/07/12
Our Response: On behalf of the courier company concerned please accept our apologies for the late collection.
No comment left by this customer.
11/07/12
promt pick up service, easy to track your items. quick delivery, alltogether an excelent service. will be using pm again. thank you.
11/07/12
No comment left by this customer.
11/07/12
I want to use Paypal but I don;t have that choice
11/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
Excellent reliable service... Many thanks....
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
Excellent as usual
11/07/12
would have prefered a call prior to arrival to ensure I was available, driver was on the phone during transaction left me feeling concerned
11/07/12
No comment left by this customer.
11/07/12
great service,very good value for money and will be useing again,
11/07/12
All on time
11/07/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more