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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
excellent thank you
17/07/12
c/l went to the wrong house for pick up had to ring an rebook then notify lady the parcel was going to that parcel would be late not happy
17/07/12
Our Response: On behalf of the courier driver concerned please accept our apologies for him going to the wrong address.
The collection was a day late and this resulted in me having to compensate my customers. Not happy at all.
17/07/12
Arrived as informed & on time.
17/07/12
so far so good keep it up and you can have all my business
17/07/12
We will always try our very best.
No comment left by this customer.
17/07/12
Very easy to use and great price
17/07/12
24 hours late collecting parcel but at least I didn't have to rebook. Would like to pay via PayPal
17/07/12
No comment left by this customer.
17/07/12
Parcel not picked up although slip of paper was collected. Driver not collected, no message left, no updates
17/07/12
No comment left by this customer.
17/07/12
very good happy this time...
17/07/12
very reliable and value for money service will recommend to others thanks
17/07/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
17/07/12
Fantastic Service, collected as arranged and delivered quickly. Thanks
17/07/12
Very fast and easy to use , just great
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
perfect, delivered as booked.
17/07/12
InexPensive and quality service. Easy website first class
17/07/12
Thanks very much.
It's a pitty the agent in the USA did not leave a card after they had tried to deliver the item. Without tracking we would not have known
17/07/12
Collected as promised, good price, delivered following morning
17/07/12
can't find fault with the service you provide
17/07/12
6 days to deliver. Not very good and an angry customer!
17/07/12
No comment left by this customer.
17/07/12
great service collected & delivered when promised will use again A+++++++++++=
17/07/12
excellent cheap next day service
17/07/12
No comment left by this customer.
17/07/12
No comment left by this customer.
17/07/12
Everything was ok my end with pick up but apparently the courier damaged the parcel somehow during transit
17/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Easy to use website, tracking very efficient.
17/07/12
Thank you.
very good service, goods collected day after I ordered and delivered the day after that. 5*****
17/07/12
The parcel has been undelivered to an address that always gets delivered to. Nobody contacted the number provided to query the address.
17/07/12
No comment left by this customer.
17/07/12
Nothing bad to comment !! great service and quick !!
17/07/12
parcels were collected on time and delivered undamaged on time
17/07/12
No comment left by this customer.
17/07/12
service good
17/07/12
Collected as arranged, delivered next day, no problems, very good service.
17/07/12
No comment left by this customer.
17/07/12
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