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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
Parcel booked pick up for a Friday and email confirmation confirmed that.However item was picked 5 days later after 2 calls to cust services
11/07/12
great service again will always use you guys for my parcel collection /delivery
11/07/12
Fantastic service thankyou, will use again :)
11/07/12
No comment left by this customer.
11/07/12
Would be good to get an eta or notification for the collection.
11/07/12
No comment left by this customer.
11/07/12
Exceptional service
11/07/12
No comment left by this customer.
11/07/12
Shame you do not accept paypal
11/07/12
No comment left by this customer.
11/07/12
good service, low prices. Im happy with.
11/07/12
Would be helpfull if we could have a estimated tie of pick up just incase we would have to pop out
11/07/12
A great service A++
11/07/12
Lower prices
11/07/12
Excellent all-round service, will certainly use again. Thanks
11/07/12
Item pick up early so no need to stay home all day. Good service. Much better than your competitor P... 2 G. Thanks
11/07/12
Thank you, and we think so too!!
My parcel has never been picked up and I keep ringing for a new pick up day time, they say they are going to call back to rearrange.
11/07/12
Excellent service.
11/07/12
excellent,no problems
11/07/12
Everything went smooth and will defo use you again
11/07/12
Speedy delivery, can't fault Parcel Monkey!
11/07/12
Great service, will use again, and also recommend to Friends.
11/07/12
Excellent service as usual using parcel force :D
11/07/12
excellent service
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
all good
11/07/12
great service - will use you again
11/07/12
No comment left by this customer.
11/07/12
Keep on doing what you are doing
11/07/12
It would have been great to have been given say a 2hr window during which the pickup could have been made..instead I had to wait all day!
11/07/12
first tim user and i will definitely come back again.
11/07/12
No comment left by this customer.
11/07/12
Used city link,well established.MyHerms bad rep,but they were good too!!
11/07/12
We don't sell Hermes services!!
I paid City-Link (via PM) to send a parcel. Because no card was left and they were unwilling to deliver on Friday it has been returned to me
11/07/12
No comment left by this customer.
11/07/12
No comment left by this customer.
11/07/12
happy all round no issues
11/07/12
Fantastic service. It was so perfect, you couldn't improve on it!! Will recommend.
11/07/12
good
11/07/12
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