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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,868 reviews.
excellent, thank you
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
The parcel was collected on time and delivered on time. Apparently it was a little battered so good packing is important.
15/07/12
Thank you, and thanks for being review number 60,000!!
good service as long as you steer clear of city link, parcel force far more reliable citylink failed to turn up after i waited in all day
15/07/12
I was impressed by efficiency of your service, better than royal mail. I didn't quite understand why I got the label instead of the pick up
15/07/12
No comment left by this customer.
15/07/12
Great, no hassle as usual :-)
15/07/12
A very good service at a very good price that I will use again.
15/07/12
Thanks and it's great to see you will come back in the future.
No comment left by this customer.
15/07/12
Deliverd on time, excellent service with no problems. Thankyou
15/07/12
No comment left by this customer.
15/07/12
First class service
15/07/12
No comment left by this customer.
15/07/12
No more to say, simple, easy and straight forward!
15/07/12
No comment left by this customer.
15/07/12
our delivery was on time and very reliable. It was also good value for money
15/07/12
Great service. Arrived as booked. Thank you
15/07/12
No comment left by this customer.
15/07/12
It is good to know that you provide a reliable, quick and economical way to send parcels to our daughter who lives in USA. Thanks
15/07/12
No problem and thank you very much for your bookings.
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
It was my first time sending a parcel on line and I was very impressed with. The parcel has arrived safely - result.
15/07/12
Thanks very much for making your first booking with us.
good service as allways
15/07/12
Courier did not arrive on specified date :( had to rearrange, should not have to pay for a failed service as was next day delivery
15/07/12
Our Response: City Link have a 96% success rate but we are sorry to read your case was not delivered as expected. Please accept our apologies on behalf of the courier concerned and a refund would have been made had you booked our guaranteed service.
reliable,consistent service
15/07/12
thanks guys
15/07/12
No comment left by this customer.
15/07/12
No comment left by this customer.
15/07/12
amassing service please spread the word and don't get ripped off.
15/07/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
15/07/12
A good service well carried out
15/07/12
Parcel not collected on day arranged, not collected on following day. I finally took it to the depot myself (>20miles). Delivery seems OK
15/07/12
very good-excellent
15/07/12
Spot on service,will be your permanent customer,many thanks!
15/07/12
Fantastic news!!
No comment left by this customer.
15/07/12
Excellent service, many thanks. Will use in future.
15/07/12
Please do and thank you very much.
No comment left by this customer.
15/07/12
Excellent as always, highly recommended couriers.
15/07/12
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