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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
(you still need to) Accept PayPal.
19/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No fuss. Very straightforward.
19/07/12
No comment left by this customer.
19/07/12
Really easy to use service... everything went like clockwork!!!!
19/07/12
Your ad said the driver would have labels, he didnt, and he was in a hurry so my parcels went off without labels. Did they get there????
19/07/12
Our Response: They did get there and the driver should have attached barcode labels before the items left you. We apologise for this and will speak to the courier concerned.
We are still waiting for the engine to be delivered this is Thursady 19th July looking for a refund on parcel cost no happy
19/07/12
I was very happy with the service and how easy the site is to navigate
19/07/12
Thank you.
tracking info could be better but good all round service thank you.
19/07/12
Improvements in tracking have since been made to the service you booked. Thank you very much for your comment though.
No comment left by this customer.
19/07/12
very good service thank you
19/07/12
Really good price. Collected promptly, delivered the next day. No damage. Can't really ask for more.
19/07/12
everythink ok
19/07/12
1 parcel delivered to wrong depot as this was a cons of 2 not very happy
19/07/12
Parcel arrived safely, thanks. We asked for it to be collected on 19 July but it was collected a week earlier ! Luckily it did not matter !
19/07/12
Thats very strange and we will look into why that happened. Thank you for bringing this to our attention.
Nobody collected my parcel (ref PM1424744) on 13.7.12. Nor was it collected on 16.7.12. I did a 17 mile trip to drop it at Courier myself.
19/07/12
*****excellent service all items on time and ok spot on thanks*****
19/07/12
No comment left by this customer.
19/07/12
Everything went exactly as it should. Thanks :-)
19/07/12
Good price and service, thanks.
19/07/12
all went to plan, thanks
19/07/12
Reliable as always
19/07/12
No comment left by this customer.
19/07/12
I can't seem to fault your service. Simply, outstanding.
19/07/12
Our Response: So it should have been 5 stars then........lol
Everything fine... Nothing to report...
19/07/12
No comment left by this customer.
19/07/12
Brilliant service, would definately use parcel monkey again
19/07/12
Fantastic news!!
Awesome, Well done!
19/07/12
Night Freight say they might collect as early as 8am, this is almost always unfeasible.
19/07/12
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
later bookings for next day collection
19/07/12
excellent company to deal with....10/10
19/07/12
No comment left by this customer.
19/07/12
No comment left by this customer.
19/07/12
Only improvement would be I'd you gae a time that you would pick up parcel
19/07/12
Service normally great but not this time - courier failed to collect parcel 2 days running - pity really as there's doubt there now!
19/07/12
Always picked up and delivered on time! First class service made affordable! Thank you
19/07/12
Great Service, on time & very competitively priced.
19/07/12
excellent service yet again. Paul who collected the parcel needs praise for his work
19/07/12
Thank you and we will pass your message on to the courier company concerned who hopefully will have a nice chat with Paul.
No comment left by this customer.
19/07/12
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