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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
25/07/12
Easy to use website, quick availability and clear prices.
25/07/12
Great price and service yet again thanks
25/07/12
Very fast and efficient collection and delivery, great prices too, glad I found you A+++++
25/07/12
No comment left by this customer.
25/07/12
Instead of about 8 hours before item collection, I would have appreciated a couple of phone calls updating me on a possible collection time.
25/07/12
This is down to the courier companies and is not something they offer unfortunately.
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
thanks
25/07/12
100%
25/07/12
A 2 hour time slot is all I could ask for improvement, failing that an am or pm as it is quite a nuisance having to wait in all day, thanks
25/07/12
very easy to use online booking service and cost effective, City Link were also excellent.
25/07/12
need to give at least am or pm
25/07/12
Our Response: We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Exc easy service
25/07/12
No comment left by this customer.
25/07/12
did not collect parcel on allodated date, will not use again, very bad service, and absolutely no customer service.
25/07/12
really good reliablr service i was very happy x
25/07/12
Our Response: So it should have been 5 stars then........lol
Good service.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
pacel arrived smashed even though it was properly wrapped and clearly stated fragile.
25/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Parcel was not collected. Phoned Parcelforce and they had no record of the order that I placed. Very frustrating.
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
Parcel Force Rools
25/07/12
Fab best value prices for top couriers,simple and easy to book. Excellent!
25/07/12
Excellent
25/07/12
No comment left by this customer.
25/07/12
Thankyou for a quick and easy service
25/07/12
first time using parcel monkey - very fast and great service!
25/07/12
Thank's very much for making your first booking with us.
No comment left by this customer.
25/07/12
Paid for next day delivery and after 2 days I still hadn't received my parcel so I went and collected from depot myself!!
25/07/12
International delivery done in time as promised at cheap rate. thanq
25/07/12
Thanks for booking our new International service and we are glad to see you are very happy with it.
Very prompt service
25/07/12
Great service as usual
25/07/12
No comment left by this customer.
25/07/12
No comment left by this customer.
25/07/12
great delivery easy order process
25/07/12
Great again thank you.
25/07/12
Excellent.
25/07/12
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