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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
I'm impressed by how quickly you arrive to collect and also the ontime delivery. Wish you had a slightly cheaper service for lighter items
22/07/12
Look out for our new DX bag service that's about to start!!
All good,thanks.
22/07/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
22/07/12
Same as last time, offer larger discounts for regular users, or they may go elsewhere !!!
22/07/12
We have great prices for all but do have a premier rate for those that fit the profile.
No comment left by this customer.
22/07/12
As always, an easy to use, reliable service.
22/07/12
No comment left by this customer.
22/07/12
Include VAT in the pricing upfront. Seemed deceptive to add it later
22/07/12
nothing
22/07/12
No comment left by this customer.
22/07/12
only thing..when getting parcels collected when bought through ebay ...it would be better if the labels were with the driver, rather than th
22/07/12
Sort yourselves out - 'timing out' and disallowing C.Link is a stupid move when nowhere near Olympic areas P.Force have just picked up £500
22/07/12
No comment left by this customer.
22/07/12
No comment left by this customer.
22/07/12
Excellent service, so simple and easy to organise, would recommend to family and friends
22/07/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/07/12
No comment left by this customer.
22/07/12
No comment left by this customer.
22/07/12
slow to come back from courier for print off
22/07/12
Very Good
22/07/12
No comment left by this customer.
22/07/12
parcel not delivered to despach address, left at harbour office in looe cornwall with no notification to customer - bad service -
22/07/12
Our Response: This shows signed for by Kelly and not left as you suggest.
Getting really peed off with "Session Timed Out" every time I try and book this w/e -my business has gone elsewhere...sort it out please
22/07/12
No comment left by this customer.
22/07/12
EXCELLENT
22/07/12
no improvement required, brilliant service from booking to delivery.
22/07/12
all went as advertised - cheers
22/07/12
late collection
22/07/12
Great prices and quick collection/delivery. Just wish a printer wasn't required so I could order 3rd party collections too!
22/07/12
Great Thanks
22/07/12
No comment left by this customer.
22/07/12
much better than parcel2go !
22/07/12
No comment left by this customer.
22/07/12
this service has been excellent and you cannot improve on perfection
22/07/12
No comment left by this customer.
22/07/12
Excellent service again many thanks xxxxx
22/07/12
No comment left by this customer.
22/07/12
Fabulous service and price. Highly recommended. Will use again and again and again. Respect.
22/07/12
That's music to our ears!!
No comment left by this customer.
22/07/12
Delayed pickup by one day. I wish they would give the correct day from the begining. Very poor tracking but safe carriage and delivery
22/07/12
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