We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,902 reviews.
No comment left by this customer.
15/05/13
When I booked and paid for the delivery,you didn't say that you use another firm to Make the delivery, so took 4days and not next day
15/05/13
not collected on arranged date waited in all day no call to explain, I had to ring neightfreight 3 times to find out what was happening
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
OK service, but unfortunately no way to know when parcel will be collected and overpriced insurance rates
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
I would prefer if you could give a time or even state whether it would be morning or afternoon for collection of the package.
15/05/13
a great service. very convenient. great easy to use website. i will definitely use you again.
15/05/13
Easy and excellent service. International Customs Pro Forma made very simple to use.. Paying via PAYPAL would be great (Parcel Force Order)
15/05/13
My parcel was not collected on the day stated and i could not find a phone number to phone you to complain.
15/05/13
Very good service .Would reccomend you to friends
15/05/13
excellent service 5*******
15/05/13
Easy to get quote, make booking, print labels. Commercial invoice a little awkward, would like easier way to copy+paste it to letterhead.
15/05/13
First time I,ve ever posted a parcel using a courier service and it,s easy to use, but would not have known about you if not for a friend.
15/05/13
Very happy with the service
15/05/13
No comment left by this customer.
15/05/13
Trouble free collection and delivered well within the specified time - Many thanks - Great service as usual.
15/05/13
No comment left by this customer.
15/05/13
Always found the service good
15/05/13
No comment left by this customer.
15/05/13
Excellent service and good value for money.
15/05/13
Parcel arrived a day late :-(
15/05/13
Parcel arriived later than purchased pre 10.30 next day delivery meaning I was leter for work that planned. Otherwise good service and cost.
15/05/13
No comment left by this customer.
15/05/13
Despite doing numerous collections Courier did not pick up on collection day. Did not pick up the next day until 1630hrs.
15/05/13
No comment left by this customer.
15/05/13
Very good service
15/05/13
No comment left by this customer.
15/05/13
All worked very well. We close at 4pm so maybe have a space for latest collection from business premises?
15/05/13
Very prompt, website easy to use, excellent price
15/05/13
A1 all went smoothly
15/05/13
No comment left by this customer.
15/05/13
Such an easy service to use - and a great price.
15/05/13
Courier did not arrive by 5.30pm after waiting all day. Had to take the parcel to depot myself
15/05/13
No comment left by this customer.
15/05/13
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