We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,292 reviews.
Great price, easy booking.
25/06/13
I was incredibly pleased with an easy and immediate quote and the service lived up to what was promised. Excellent first rate service
25/06/13
No comment left by this customer.
25/06/13
very easy system to use!! I will use parcel monkey everytime from now on..... :-)
25/06/13
Fantastic news, Thank you very much.
picked up at 11.00 Thursday and delivered 11.00 Monday on a 1-2 day delivery
25/06/13
Our Response: That is correct then as it's clearly explained that the transit times relate to working days.
No comment left by this customer.
25/06/13
Very good service friendly collection driver. Delivered on time from the SE of England to Scotland
25/06/13
No comment left by this customer.
25/06/13
Excellent service, collected on time, delivered safely 2 days later. Highly recommended.
25/06/13
Thank you and it's great to see you will be recommending us.
In general the service is good but I would like to see the respond to the problem speed up in the future.
25/06/13
Great service great prices
25/06/13
i was very happy with quick delivery to my daughter in jersey , and i will use your serviices again when i need tosend another parcel.
25/06/13
No comment left by this customer.
25/06/13
The courier did not collect on the booked day, rescheduled, then took 2 days to reach depot. Arrived after 6 days- for a next day service!
25/06/13
Delivered 2 days late plus a weekend I between so actually left waiting even longer. Was not called back when after being put on holdANGRY
25/06/13
On line parcel tracking. Copy of collection paperwork as a reference for the sender.
25/06/13
Good service, liked reminders and pleasant courier.
25/06/13
Paid for 24 hour delivery, did not get it. Very Angry. Avoid
25/06/13
I waited all day for the parcel to be collected which was at 5pm, which was within the time given. I would like to see a shorter time slot.
25/06/13
Good price and reliable service
25/06/13
No comment left by this customer.
25/06/13
Absolutely perfect had a problem with my pc so couldn't print label and gentleman was so helpful no problems at all would recommend A+
25/06/13
Having used Parcel Monkey for the last couple of months - their service has been excellent! Please keep up the good work. Thank you.
25/06/13
No comment left by this customer.
25/06/13
collected weds, arrived tues the following week....
25/06/13
I just don't see any reason to use anyone else.
25/06/13
ordering online was long & slow & would be helpfull if payment could be made by paypal but once item collected service was fast & good
25/06/13
good
25/06/13
excellent service picked up parcel and delivered it no problem.
25/06/13
No comment left by this customer.
25/06/13
The delivery was late for a week, instead of two working days it ended up delivered 7 days later!
25/06/13
used you twice, up to now good service thanks
25/06/13
No comment left by this customer.
25/06/13
I have clicked on poor because you charged me twice for the collection & indeed tried to collect the package twice! John.
25/06/13
it would be good to know AM or PM for collection.
25/06/13
No comment left by this customer.
25/06/13
Normally delighted with your service, but am unsure whether my parcel has been delivered or not the tracking states 'VL' what is this?
25/06/13
Decent job for the money!
25/06/13
Good service thank you
25/06/13
Great value and so easy, thank you
25/06/13
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