We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
No comment left by this customer.
21/06/13
Prompt pick up & delivery, reasonable rates to Ukraine where other couriers would not even quote for. Good communications.
21/06/13
My item was returned to the depot, damaged, and parts missing. The communication takes ages on PM website. I will never use you again.
21/06/13
Great service. Really good prices. Will definitely use again
21/06/13
No comment left by this customer.
21/06/13
If you want to improve just collect parcel!!! :(
21/06/13
No comment left by this customer.
21/06/13
I really happy parcel monkey the service, it is professional compare to others competitor. I will give 5 Star.
21/06/13
Good serivce and good value for money
21/06/13
Very good staff. The man collecting my pIt would have been nice to get an email to say my parcel had been delivered
21/06/13
You are very good. It would have been more convenient if the collection time slot could be, say, between 8 to 12 instead of between 8 and 6
20/06/13
first class
20/06/13
No comment left by this customer.
20/06/13
No comment left by this customer.
20/06/13
Disappointed parcel did not get collected sooner for a quicker delivery
20/06/13
No comment left by this customer.
20/06/13
quick, easy, good price,excellent really!
20/06/13
Said I would drop parcel at depot, yet still received notice that someone had been to collect from home? All worked out fine though.
20/06/13
I now drop the parcels as this suits me. But it would be nice to get a reduced price for doing this. As it must save citylink
20/06/13
Still haven't collected
20/06/13
Picked up next day and arrived safely and in good time. Very pleased!
20/06/13
No comment left by this customer.
20/06/13
good service good price
20/06/13
All good. Well done
20/06/13
The parcel arrived on time however there was a bolt and 2 nuts clearly removed from towbar. £30 for delivery and someone had sticky fingers
20/06/13
Item has gone missing!
20/06/13
Used your services approx 7 times. On 2 out if 7 you have claimed no one was in for collection this was not the case. Wasted my day twice.
20/06/13
No comment left by this customer.
20/06/13
The collection driver from parcel force who collected my parcel on June 14th was very rude which made me very angry and disappointed
20/06/13
Very easy process, on time delivery. Great price too.
20/06/13
No comment left by this customer.
20/06/13
Collection was extremely prompt. Parcel arrived in a reasonable time and undamaged. Would recommend and will use again. Thank You
20/06/13
No comment left by this customer.
20/06/13
used both city link and neight freight prefer city link reporting method
20/06/13
No comment left by this customer.
20/06/13
Done the job - simple as :)
20/06/13
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