We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,292 reviews.
Thank you very efficient
26/06/13
First time I used parcel monkey and the service was exceptional. Thank you. Would use again and again.
26/06/13
Thank you for making your first booking with us and please come back soon :-)
Great and fast service!
26/06/13
Absolutely fine and I love being able to track and trace
26/06/13
great service - will again and again and again
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Very happy! Cheapest courier I could find but best service I have ever had :)
26/06/13
Fantastic news, Thank you very much.
No comment left by this customer.
26/06/13
good thanks! better than citilink!
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
Ok
26/06/13
Easy to book. City Link fine. Improve weekend customer service and stop charging regular customers 2% on paypal , then perfect!
26/06/13
PayPal is a very expensive service and in order to keep our prices as low as possible, to use this payment method we do have to apply the 2% surcharge. A free alternative is available though.
No comment left by this customer.
26/06/13
The online service way clear and easy to use. Only snag I sold my 2 items on ebay so had to mail to ask for mobile nos.
26/06/13
No comment left by this customer.
26/06/13
No comment left by this customer.
26/06/13
All worked fine - thank you.
26/06/13
Thank you very much...perfect job,job done....
26/06/13
Very good service
26/06/13
Very good service. Just thought the parcel label was a bit on the large size - awkward to fit on smaller parcels.
26/06/13
No comment left by this customer.
26/06/13
An absolutly great service,very pleased.I will use again and reccomend to my friends
26/06/13
Thank you and it's great to see you will be recommending us.
Really easy to arrange, reliable, inexpensive
26/06/13
no comment
25/06/13
very fast delivery. value for money
25/06/13
no comment
25/06/13
Collection scheduled today. No collection. System says new collection weds when I'm out but thurs I can be in. Can't book that on system
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no comment
25/06/13
no problem at all - thanks!
25/06/13
Could use a phone number guys!
25/06/13
delivery was delayed but glad it got there
25/06/13
Never turned up to collect the parcel till the following day. no apology from anyone for wasting my time. shocking way to treat customers.
25/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them.
No comment left by this customer.
25/06/13
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