We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
excellent service will happily use again
01/02/14
no comment
01/02/14
Great service as always
01/02/14
Excellent service once again, highly recommended
01/02/14
I measured and weighed properly but still got an extra charge.
01/02/14
simple quick service - thank you
01/02/14
Promptly picked up, labelling instructions clear, got to destination [got stuck in NewYork PTT for quite a while]. On balance - good job.
01/02/14
Parcel collected & delivered exactly as forecast. Easy tracking & best price available. Will use again!
01/02/14
no comment
01/02/14
Very pleased thankyou
01/02/14
Allways on time, Keep up the good work.
01/02/14
I schedule the pickup on Monday 27 January 2014 and ParcelForce false to do the Job !!! I demand a full refund due to this delay !!!!!
01/02/14
Good service collected on time and delivered on time coupled with a good price !! Overall fab service will recommend highly to all to use
01/02/14
no comment
01/02/14
Very fast and helpful service
01/02/14
Very efficient service. I couldn't track my shipment by Nightfreight, but did call them to confirm delivery. Good value for money.
01/02/14
Very impressed - no changes required.
01/02/14
no comment
01/02/14
It would be very helpful to give a lost of admissible items and how they can be packaged. For example I wanted to send a cake
01/02/14
quite good, a bit delayed but all safe and sound
01/02/14
Very pleased with prompt and efficient collection.
01/02/14
improvement would be to phone as you are coming to collect parcel allowing customer to be sure to be there
01/02/14
Great as always thanks
31/01/14
Heard some bad reviews but I think it went ok.
31/01/14
no comment
31/01/14
A+
31/01/14
no comment
31/01/14
one parcel took 3 days to reach me with no explanation
31/01/14
no comment
31/01/14
no comment
31/01/14
I'm extremely happy with the service and the fast delivery of the parcel. I will definitely use parcel monkey again. 😄
31/01/14
Smooth service as usual, thanks.
31/01/14
Easy quick and excellent service
31/01/14
no comment
31/01/14
no comment
31/01/14
You have done a good job despite of the extra charge. Definitely recommend your service.
31/01/14
Great service easy to use good communications and quicker n cheaper than parcel force what more could I say than thank you very much !!
31/01/14
parcel monkey very recently do not update their server that is to say if i want to find out if a parsel has been
31/01/14
I ordered to have four parcels delievred and they only picked up three, it took me one week to get a refund royal mail were cheaper!
31/01/14
no comment
31/01/14
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