We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
Item picked up on stated day.
19/02/14
Collected and delivered as arranged and a good price.
19/02/14
No comment left by this customer.
19/02/14
The courier turned up exactly when we asked A+++
19/02/14
am happy will use again
19/02/14
Good service, did what it said it would
19/02/14
Parcel not delivered. Signature needed, did not say this on website, complained to Courier, complaint no.02915874, please resolve with them
19/02/14
Very pleased with the service.
19/02/14
No comment left by this customer.
19/02/14
No comment left by this customer.
19/02/14
As always very good but there was an unfortunate breakage this time.
19/02/14
No comment left by this customer.
19/02/14
v. good
19/02/14
Arrived for parcels very early, great service
19/02/14
No comment left by this customer.
19/02/14
Great easy to use and accept PayPal too
19/02/14
Excellent service and great value, got me my snowboard in time for my trip so I was thrilled!! Thanks :)
19/02/14
No comment left by this customer.
19/02/14
No comment left by this customer.
19/02/14
No ability to choose a time slot and couldn't wait in all day
19/02/14
requested collection twice and you never collected, you don't list a telephone number and I will never use your services again. Very poor!
19/02/14
good honest reliable service
19/02/14
No comment left by this customer.
19/02/14
Perfect
19/02/14
The parcel was delayed because of flooding in Somerset. DX Freight were excellent and delivered the next day
19/02/14
No comment left by this customer.
19/02/14
Excellent service, cannot fault, 10/10
19/02/14
Easy and efficient.
19/02/14
Very easy to organise and efficient also much cheaper than I had expected!
19/02/14
Please contact me ASAP!
19/02/14
No comment left by this customer.
19/02/14
I did find the process confusing, collection and delivery excellent
19/02/14
Very happy with your service, parcel arrived on time, happy to recommend !!
19/02/14
excellent service - door to door!
19/02/14
The service was very good ,i would say it could be made better by letting the customer know if the parcel will be pick up AM OR PM
19/02/14
no problems at all, thank you
19/02/14
Parcel was two days late and damaged on arrival.
19/02/14
good service, thank you
19/02/14
Very easy system, no hassles and cheap!
19/02/14
improved website and facility,
19/02/14
