We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
5 days after, still waiting for the item to be collected! i already contacted ParcelMonkey 3 times!, Costumer services ... the worse ever!!
31/01/14
on the day within working hours and polite when collected, thanks
31/01/14
Waited in all day but no one came, told he could not fine the house - poor service, will not sue you again!
31/01/14
As before, Arived in good time and undamaged, thank you.
31/01/14
great serice easy to use cimpetative prices
31/01/14
Clear and simple price structure and prompt collection and delivery. Easy service
31/01/14
parcel should have arrived Saturday 25.did not arr. till Tuesday 28.what happened to the 48hr.delivery?
31/01/14
The service was good, but the feedback on delivery time was appalining!
31/01/14
no comment
31/01/14
no comment
31/01/14
Excellent service, collected in the morning and delivered the next day, on line tracking makes it easy :)
31/01/14
My parcel was collected promptly and delivered the next day without having to chase anyone
31/01/14
The parcel was delivered one day after we would have expected, other than that no problems at all, thanks.
31/01/14
no comment
31/01/14
The address was incorrect on the parcel, I used parcel force address label as I had no ink left.
31/01/14
no comment
31/01/14
Parcel monkey are great! However city link should provide and estimated parcel pick up time.
31/01/14
no comment
31/01/14
perfect.. promt delivery all in good condition.. will defo recommend
31/01/14
no comment
31/01/14
Parcel arrived safely and tracking was excellent
31/01/14
no comment
31/01/14
great!!
30/01/14
parcel was a day late; however it got there
30/01/14
no comment
30/01/14
no comment
30/01/14
no comment
30/01/14
no comment
30/01/14
I was a little unsure of how to go about returning my parcel. The delivery driver was very helpful. I am very grateful for his help.
30/01/14
My item was damaged (LCD) and could not even purchase insurance so lost out completely. Thanks a bunch
30/01/14
The parcel dashboard is not updated so making it much more timeconsuming to track the progress of parcels
30/01/14
Easy communication, speedy delivery.
30/01/14
no comment
30/01/14
It was very inconvenient not having a time frame for pickup, we almost missed them having to get the kids from school
30/01/14
no comment
30/01/14
Effecient, reliable and friendly
30/01/14
Great service, I was getting good value service, efficient etc. will use a lot more now
30/01/14
Very happy with your service
30/01/14
Excellent
30/01/14
Fantastic price, easy website to use. Would have prefferred a collection time, but nonetheless a fantastic service.Delivery arrived safely
30/01/14
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