We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Excellent - you couldn't improve :-)
17/02/14
Very bad experience, late pick up no docs, then charged me extra for a mistake you made, later admitted & refunded after a battle.
17/02/14
Excellent service thank you. The only improvement would be advice of a.m. or p.m. collection
17/02/14
No comment left by this customer.
17/02/14
All good, no improvements
17/02/14
No comment left by this customer.
17/02/14
Package picked up on same day and arrived at destination quickly and in perfect condition.
17/02/14
Great service!
17/02/14
very pleased
17/02/14
I will use you more now that post office services have become so expensive
17/02/14
Very fast and efficient, would use again without hesitation
17/02/14
No comment left by this customer.
17/02/14
The form was simple and easy to use, the courier arrived to collect in good time and the parcel was delivered promptly - will use you again!
17/02/14
Very Good Service
17/02/14
No comment left by this customer.
17/02/14
No comment left by this customer.
17/02/14
No comment left by this customer.
17/02/14
No comment left by this customer.
17/02/14
very easy site to use and very efficent
17/02/14
Very competitive price and easy administration. Certainly was the best and quickest for large package UK to Norway
17/02/14
You rescued me from what seemed like a deep black hole. Service was excellent can't thank you enough.
17/02/14
Very efficient service from collection to delivery
17/02/14
Parcel arrived on time.
17/02/14
Great thanks
17/02/14
Parcel not collected on the arranged day, had to ring Courier and complain, had to take extra day off to be in for collection. Not happy..
17/02/14
I organized this delivery from New Zealand. It went seamlessly.
17/02/14
Well priced, clear instructions, very smooth delivery!
17/02/14
no comment
16/02/14
pick up as required 48 hours later dropped off,just what i wanted.
16/02/14
no comment
16/02/14
Avoid on overseas parcels. Useless customer service.
16/02/14
no comment
16/02/14
Excellent service, only gripe is expensive
16/02/14
great
16/02/14
Excellent service & price. Many thanks!
16/02/14
no comment
16/02/14
no comment
16/02/14
always good service
16/02/14
very good service, thank you!
16/02/14
good service, next time could do with an aroximate time
16/02/14
