We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Very happy with the service, as usual! Thank you!
02/02/14
Have used parcel monkey before always very efficient
02/02/14
you always ask the questions before the task is complete!
02/02/14
Fantastic service very competitive will certainly use again
02/02/14
No comment left by this customer.
02/02/14
Superb service and price as usual.
02/02/14
Service was terrible. Parcel was never collected so I had to drive to the depot to drop it off. Will never use parcel monkey again
02/02/14
Brilliant service, cannot fault pick-up driver very friendly and polite, item delivered on time promptly.Keep up the good work
02/02/14
No comment left by this customer.
02/02/14
Cost effective. Good communication. Parcel arrived on time without drama. Thanks.
02/02/14
Over a week after placing the order Courier still haven't collected the package!
02/02/14
efficent and prompt as always.
02/02/14
No comment left by this customer.
02/02/14
No comment left by this customer.
02/02/14
Please include a contact email address in your online contact details.
02/02/14
Great service as always
02/02/14
Waited in all day on the friday. Courier came on the monday. Not happy.
02/02/14
No comment left by this customer.
02/02/14
You did not show up on the scheduled day, so I had to leave the parcel outside for collection the following day.
02/02/14
Delivery driver turned up with bags for items. Very impressed with service
02/02/14
pick up & delivery better than expected - picked up at 4.45pm and delivered next day at 12.55pm - superb
02/02/14
Cheap, fast, reliable service
02/02/14
No comment left by this customer.
02/02/14
No comment left by this customer.
02/02/14
N/A
02/02/14
If you had collected on the day booked to come service would have been exellent
02/02/14
EASY TO ACCESS. PICKUP ON DATE GIVEN, COURIER POLITE, EFFICIENT PARCEL RECEIVED WITHIN TIME GIVEN, GOOD VALUE FOR MONEY, WILL USE AGAIN
02/02/14
No comment left by this customer.
02/02/14
No comment left by this customer.
02/02/14
no problems. collection and delivery on days specified.
02/02/14
The service and price were very good concerned to Royal Mail, and will continue to use Parcel Monkey. First Class Service:-)
02/02/14
Excellent allround thankyou
02/02/14
as usual
02/02/14
GOOD SERVICE THANKS
02/02/14
delivery took a day longer than I was expecting
02/02/14
No comment left by this customer.
02/02/14
No comment left by this customer.
02/02/14
The courier who collects our parcel is very helpful & always polite, Great company to deal with very good & helpful staff.
02/02/14
not collected till the following day, also recent shipments not updated on website, still saying label ready to print when item delivered
02/02/14
Came on the day requested. Delivered the parcel next day at a very reasonable cost.
02/02/14
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