We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
No comment left by this customer.
10/02/14
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10/02/14
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10/02/14
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10/02/14
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10/02/14
Excellent service has improved dramatically over last 12 months
10/02/14
As usual a great service. Easy to use website and reliable pickup of parcels.No negative comments.
10/02/14
I specified the parcel should have been handled with care. I received damaged box and items inside, luckily only cosmetic.
10/02/14
Pick up on time parcel delivered intact and on time would use your company again.
10/02/14
No comment left by this customer.
10/02/14
quick track able and priced well.Spot on thanks
10/02/14
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10/02/14
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10/02/14
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10/02/14
so far alls gone well
10/02/14
Superb, excellent and simply 100% professional
10/02/14
No comment left by this customer.
10/02/14
Faultless service
10/02/14
The parcel was not collected and I had to take it to their depot.
10/02/14
The prices on offer are excellent value for money. I sent a heavy item for half the price I normally pay, at twice the speed. Bargain!
10/02/14
As I currently work for City Link and deliver and collect on behalf of Parcel Monkey. How about a discount for City Link employees?
10/02/14
No comment left by this customer.
10/02/14
Went like a dream all happened as promised unlike another parcel service I used recently which was a disaster
10/02/14
great like always .._thank you
10/02/14
excellent service
10/02/14
Excellent service
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
fantastic service which was very simple to use and cheaper than the post office
10/02/14
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10/02/14
No comment left by this customer.
10/02/14
a bit more idea of time of collection would be great - am or pm at least xx
10/02/14
No comment left by this customer.
10/02/14
Good prices and prompt and convenient collection so overall a good service.
10/02/14
Very good service
10/02/14
Very efficient and would use again
10/02/14
Delivered quicker than expected and no problems - what more can we ask!
10/02/14
Perfect as always, the only thing I think could make it better is if you could give a time for collection, even if its a 3 hour window :)
10/02/14
No show from driver @ Courier waited in all day, lost days money. Get them to call if not coming it's the 21st century with phones!
10/02/14
excellent service
10/02/14
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