We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Yet again let down by Courier. Failed to collect again on arranged day. Forced to look elsewhere for more reliable courier services.
12/02/14
No comment left by this customer.
12/02/14
very good, will be using the service again
12/02/14
The service i received was good. Collected when stated and delivered within 2 days to Germany. No problems at all. Many Thanks
12/02/14
No comment left by this customer.
12/02/14
I had to call in on the day of pick up because they were late. Turns out they had not assigned a van to me. If I hadn't called in???
12/02/14
I think you need to lower your prices a little
12/02/14
great service. couldnt fault it :-)
12/02/14
Good service. It would be useful to have a more accurate time for when a courier is due.
12/02/14
No comment left by this customer.
12/02/14
Fantastic service
12/02/14
the parcel was never picked up,someone was waiting in all day
12/02/14
No comment left by this customer.
12/02/14
Time slot (am or pm) would be helpful
12/02/14
Website doesn't work wel in each browser, keeps on giving UK when choosing country abroad from drop down menu
12/02/14
the only thing we would change or request would be a confirmation / proof of delivery once delivered to destination.
12/02/14
No comment left by this customer.
12/02/14
i am very happy with the service. thank you.
12/02/14
Parcel delivered to Barcelona promptly,,, excellent service.
12/02/14
excellent service as always, would thoroughly recommended using parcel monkey
12/02/14
Got collected a day after the informed date of collection via email only after me chasing. Also was on hold a lot. Over all ok service due
12/02/14
Really disappointed with the service. Will only use Citilink in future.
12/02/14
Need a contact phone number to make it good
12/02/14
No comment left by this customer.
12/02/14
No comment left by this customer.
12/02/14
I was great. Thanks!
12/02/14
No comment left by this customer.
12/02/14
Couldn't have been improved- brilliant service.
12/02/14
No comment left by this customer.
12/02/14
Night freight never turned up on specified day - after follow up, turned up day late with no apology or reason. Poor.
12/02/14
Email confirmation of pick up and delivery would be a great additional feature.
12/02/14
As usual, a very good service at a very good price.
12/02/14
Excellent service
12/02/14
Very good service and would use them again
12/02/14
Cheap, quick and efficient! Will definitely use again. :)
12/02/14
The parcel was not collected on the same day for next day delivery and I had to chase Parcel Force direct. I will go direct to Parcel Force
12/02/14
It takes too long for you to answer questions
12/02/14
Prompt and value for money, realiable
12/02/14
No comment left by this customer.
12/02/14
good and reliable service yet again
12/02/14
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