We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Very good, on time + or - a bit, asked for Collection Receipt all within 3 mins. will use again.
04/02/14
You should have a contact number available, or use a tracking number valid on the couriers website so up to date information is available
04/02/14
Can't be improved :)
04/02/14
No comment left by this customer.
04/02/14
good
04/02/14
very bad for tracking, maybe Courier are 2 blame
04/02/14
Great guy that collects and delivery always on time
04/02/14
Sorry I can't really fault you in any way. OK perhaps Parcel Genius would be a better name.
04/02/14
The service was good with the collection of the parcel and the tracking but it would be good if you could give a time frame for collection.
04/02/14
This was my first time using you, was very impressed especially with the email support that I received due to Online tool not working.
04/02/14
Late pick up but exception delivery. I'm happy now, thank you
04/02/14
Does what it says on the tim. Will always use now.
04/02/14
courier collected wrong package. order placed for 22kg item, courier picked envelope??? do they check consigment!!!! obviously not!!!
04/02/14
Great! Easy to use!
04/02/14
Easy booking system, prompt collection & delivery. Excellent price... Can't suggest any more!
04/02/14
No comment left by this customer.
04/02/14
Collected on time. Good service providing label and good price.
04/02/14
No comment left by this customer.
04/02/14
great service.i will fully recommend you to my friends.thank you
04/02/14
Perfect!! Thank you
04/02/14
No comment left by this customer.
04/02/14
No comment left by this customer.
04/02/14
No comment left by this customer.
04/02/14
excellent service to Australia will definitely recommend to others thank you
04/02/14
It's great to see you are so pleased with our own International service :-)
I went with next day delivery, the parcel was delivered within 24hrs from collection! Excellent!
04/02/14
Fantastic news, Thank you very much :-)
I am very disappointed that the parcel took a week to get delivered due to label problem that I had to chase up several times.
04/02/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery. Rest assured we will speak to them about this.
Thanks
04/02/14
Very happy with service provided
04/02/14
No comment left by this customer.
04/02/14
YET AGAIN GREAT SERVICE MANY THANKS
04/02/14
Excellent service will use again thankyou
04/02/14
great service!!
04/02/14
No comment left by this customer.
04/02/14
No comment left by this customer.
04/02/14
All seems good to me
04/02/14
Great!
04/02/14
No comment left by this customer.
04/02/14
Excellent thank you
04/02/14
No Complaints!
04/02/14
No comment left by this customer.
04/02/14
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