We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Was an excellent service and will e Iain again in the future.
12/02/14
Excellent service, friendly, easy to book, would be nice if a closer pick up time could be given but no biggy
12/02/14
No comment left by this customer.
12/02/14
No comment left by this customer.
12/02/14
No problems so didn't really test your service!
12/02/14
One pack arrived open and all of them look like if they have been kicked all thу way down rather then carried
12/02/14
No comment left by this customer.
12/02/14
Cheapes price comparisons. Next day pick up and next day delivery as stated. Very good customer service when required. Use this every time.
12/02/14
Picked up promptly only thing to improve would be to tighten the pick up window
12/02/14
No comment left by this customer.
12/02/14
It would be helpful if we could have a collection on the day we book, maybe with a 12 noon cut-off
12/02/14
No Service on Mondays - very disappointing. Now the 3rd Monday in a row. The regular driver on Tuesday, had a huge backlog to deal with!
12/02/14
Efficient, cost effective overall very satisfied with the service.
12/02/14
Parcel was due 05/02/14, never showed, rang & told 07/02/14, never showed eventually delivered 10/02/14, it was birthday present for our son
12/02/14
Excellent service as always! Will use you again and again ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
12/02/14
No comment left by this customer.
12/02/14
Great service with efficient uplift and fast delivery.
12/02/14
Your driver failed to collect parcel on arranged day and went to next door address.
12/02/14
No comment left by this customer.
12/02/14
I love the international service, it's fast and reliable.
12/02/14
Collected next day as per usual but took almost a week to deliver not the usual 24 hours.
12/02/14
The service was very efficient and very easy to use. I will use it every time in the future.
12/02/14
excellent service. Very fast. (Used City link).
12/02/14
fantastic
12/02/14
I paid over £9 for a next day service and still have no parcel and very poor communication from Courier.
12/02/14
Courier total mess!! Delivered new PC to wrong no & street,then unable to retrieve until after weekend.5 hours to locate
12/02/14
no comment
12/02/14
no comment
11/02/14
no comment
11/02/14
Did not pick up day was suppose to so waited in all day for nothing only for you to collect late on the following day
11/02/14
no comment
11/02/14
Great service, great choice of couriers at a very good price. Seamless transaction
11/02/14
Hi still waiting for my fryer to arrive. has been 6 days .could you give me an update
11/02/14
no comment
11/02/14
Fantastic service second to none.
11/02/14
no comment
11/02/14
Smooth, trouble free transaction. Many thanks.
11/02/14
no comment
11/02/14
no comment
11/02/14
no comment
11/02/14
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