We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Very good service but not the most trustworthy company in the event of a claim.
11/02/14
Post office refused to accept parcel. Their helpline refused to help as it was booked through you
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
Excellent service. Very happy!
11/02/14
Efficient service, fast collection and easy to deal with
11/02/14
Very good but the parcel was left on outside doorstep. Addresee has no idea who signed for it and was at risk of being stolen. not happy !
11/02/14
would like to be able to send several packages in same consigment without retyping same address
11/02/14
all OK
11/02/14
Picked up on time, delivered on time, best price available, thanks.
11/02/14
No comment left by this customer.
11/02/14
Excellent, quick and good value for money! Thank you
11/02/14
No comment left by this customer.
11/02/14
very efficient service.
11/02/14
No comment left by this customer.
11/02/14
Your website is easy to understand and follow, indicating choices clearly.
11/02/14
Collection was very late at 16.40
11/02/14
No comment left by this customer.
11/02/14
Picked up when they said and delivered before midday next day
11/02/14
No comment left by this customer.
11/02/14
good service and so easy.....thanks
11/02/14
Had problem in the past with parcels not getting picked up. Communications between parcel monkey and customers is SHOCKING!!
11/02/14
Very good service.
11/02/14
Goo efficient service
11/02/14
very happy and very easy to use
11/02/14
Very good as always.
11/02/14
arrived in tact, only comment is the phillipines charges £80 for it to be delivered as they revalued it at 200. parcel monkey though no pro
11/02/14
Parcel was collected 24 hours late, not good service at all, and I won't use again
11/02/14
Excellent service quick and speedy delivery top marks
11/02/14
Thank you parcel monkey for a smooth & pleasant shipping experience. We found the guy who delivered to be very helpful & polite.
11/02/14
EXCELLENT FROM START TO FINISH THANKS AND WILL USE AGAIN
11/02/14
No comment left by this customer.
11/02/14
very good service
11/02/14
Excellent service a++++++++++
11/02/14
No comment left by this customer.
11/02/14
No comment left by this customer.
11/02/14
As is becoming customary, the goods were smashed to pieces when they arrived!
11/02/14
Very pleased with the way it all works. I can't think of any way to improve on such great service.
11/02/14
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