We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Easy website to navigate, all information I needed was easily accessible
05/02/14
No comment left by this customer.
05/02/14
Excellent, will certainly use again.
05/02/14
Rapid service to Australia,less than 7 days from pick-up to delivery,tracking service excellent, happy customer at pick-up & dilivery,thanks
05/02/14
No comment left by this customer.
05/02/14
Thanks for your service.
05/02/14
No comment left by this customer.
05/02/14
No Problems
05/02/14
No comment left by this customer.
05/02/14
Efficient, effective and at a good price.
05/02/14
No comment left by this customer.
05/02/14
we were not contacted when the delivery agent had issues with the address on the label & only when we tracked parcel were we aware of issue
05/02/14
The system aloud me to take my parcel to a more local post office than listed on site, made more sense
05/02/14
good
05/02/14
No comment left by this customer.
05/02/14
No comment left by this customer.
05/02/14
I couldn't find a cheaper service, even if I'd booked direct with Parcelforce Worldwide. Always a great service from Parcel Monkey :)
05/02/14
No comment left by this customer.
05/02/14
No comment left by this customer.
05/02/14
No comment left by this customer.
05/02/14
No comment left by this customer.
05/02/14
Good price but no text message given despite you asking for my number. No timeslot pinned down either, which would have been nice.
05/02/14
No fuss, excellent service. Much easier than taking parcels to post office.
05/02/14
spot on, its going to be hard to get better than that
05/02/14
Parcel arrived on time and fully tracked. Lowest price could find. Quick and easy
05/02/14
Parcel arrived in good time and was a very resonable price
05/02/14
Collection time slots would be better. Save someone waiting in all day with no idea what time collection will be
05/02/14
No comment left by this customer.
05/02/14
No comment left by this customer.
05/02/14
The items posted, whilst well wrapped and padded were damaged as the box had been 'squashed' - not impressed at all.
05/02/14
great service I will use your service again
05/02/14
collection man didn't arrive with label as the website said he would. Also had to find my own customs declartation form as going overseas
05/02/14
No problems at all ! Excellent
05/02/14
good service but left package outside front door with no note, could have left out of sight and put note thro door
05/02/14
No comment left by this customer.
05/02/14
Delivery took place exactly as expected and was cheaper than other competitors
05/02/14
No comment left by this customer.
05/02/14
Great service and great price
05/02/14
No comment left by this customer.
05/02/14
The item has still not been delivered. Please can you let me know how to resolve this. Courier say I need to go through you
05/02/14
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