We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Brillant service much more helpful than the royail mail website . easy to understand
22/02/14
Perhaps schedule time slots for pick up, i.e. am or pm pick up which the driver can update once he's in area for example pick up in hour
22/02/14
An indication of collection time would be great.
21/02/14
Very pleased,many thanks hilary
21/02/14
if possible a time for pickup ie morning or afternoon
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
no comment
21/02/14
No problems :)
21/02/14
no comment
21/02/14
I was unsure how to track my parcel once it left the uk. but the service was very speedy and all arrived perfectly. thanks
21/02/14
Wonderful service! Precise and accurate job! People very kind and they need only 4 days instead of 5! I'll use again next time i need! :D
21/02/14
Very good service,I will use again and again,thank you very much
21/02/14
no comment
21/02/14
I have been lucky, all my orders come or are delivered within 2 days sometimes the next day..JimT
21/02/14
excellent service. would use again
21/02/14
Date Time Location Tracking Event 20-02-2014 16:45 Delivery Agent - ITALY Parcel cannot be located 19-02-2014 15:08 Delivery Agent - ITALY R
21/02/14
Being the first time I'd used a courier, I was nervous that something should go wrong. However, I was more than pleased with the service!
21/02/14
I used parcel monkey because it said next day delivery , it took 3 days after pick up , I will not use again ,
21/02/14
All good, easy communication and parcel was delivered sooner than expected, many thanks
21/02/14
The driver came but to collect the parcel but would not take it stating it was not ready but it was. So i had to arrange another collection.
21/02/14
no comment
21/02/14
called on time to pick up - delivered next day
21/02/14
no comment
21/02/14
no comment
21/02/14
No comment left by this customer.
21/02/14
No comment left by this customer.
21/02/14
As always collected on time and delivered next day
21/02/14
Please provide an approximate time of when you will be picking up the package
21/02/14
I paid for next day delivery for 2 parcels but they have not been delivered in time.
21/02/14
No comment left by this customer.
21/02/14
Excellent Service Yet Again As Always
21/02/14
Fast, easy, efficient and far cheaper than the post office!!
21/02/14
Very efficient
21/02/14
The whole process couldn't have been simpler. Will certainly use in future.
21/02/14
No comment left by this customer.
21/02/14
all good collection on schedule and delivery same very pleased thank you
21/02/14
easy website and collecting was swift as well as the delivery, thank you
21/02/14
