We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
Your courier attempted collection after the time specified. Resulting in a 4 day delay. I will never use you again.
06/02/14
v,good
06/02/14
No comment left by this customer.
06/02/14
Hassle free service - will use again
06/02/14
i placed an order with you since over 7 days ago and my parcel is yet to be delivered. you did not give any room for contacting you. V.Poor
06/02/14
PM very good.
06/02/14
No comment left by this customer.
06/02/14
delighted with the service,thanks
06/02/14
No comment left by this customer.
06/02/14
Excellent service
06/02/14
very very good, thanks
06/02/14
No comment left by this customer.
06/02/14
Great service - thank you!
06/02/14
No comment left by this customer.
06/02/14
No comment left by this customer.
06/02/14
Not collected Fri as arranged. Told Mon, not collected. Told Tues, had to take it to depot Tues p.m. Lost 3 days pay waiting in. Abyssmal.
06/02/14
Good service & prices. Could just do with better weekend customer service & regular users should not have to pay a 2% paypal surcharge .
06/02/14
No comment left by this customer.
06/02/14
Excellent service
06/02/14
Excellent service
06/02/14
****ing awesome, hassle free, arrived when it said it would. Drop off at PO was handy too
06/02/14
As usual I cannot fault this service, very pleased
06/02/14
The collection chap looked grumpy but did the job well.
06/02/14
No comment left by this customer.
06/02/14
No comment left by this customer.
06/02/14
I would like the option to drop off on the same day (City Link in my case). Other than that, everything went smoothly
06/02/14
No comment left by this customer.
06/02/14
Excellent service. Thank you
06/02/14
Pricing good, service excellent, arrived in good order as well.
06/02/14
did 2 parcels thru you this week and i had trouble with both with non collection on day as promised to sending another one to wrong address
06/02/14
The service was excellent & the website easy to use & best of all the cost was great too, big thanks
06/02/14
No comment left by this customer.
06/02/14
No comment left by this customer.
06/02/14
super efficient speedy delivery.
06/02/14
verry good service
06/02/14
It would be good if you had more of the couriers giving the option of no printing of labels required.
06/02/14
Excellent service thank you
06/02/14
No comment left by this customer.
06/02/14
No comment left by this customer.
06/02/14
shame you can't collect on day of booking but apart from that I'm happy with the service
06/02/14
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