We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
quick and easy to use. very competitive price wise. picked on on day promised and delivered within 48 hours will use again
16/02/14
No comment left by this customer.
16/02/14
No comment left by this customer.
16/02/14
thankyou for a great service thanks
16/02/14
No comment left by this customer.
16/02/14
Very efficient will use again
16/02/14
Last two attempts at printing international labels have resulted in errors... Please fix.
16/02/14
No comment left by this customer.
16/02/14
No comment left by this customer.
16/02/14
Good service but maybe say if delivery/collection is likely to be morning or afternoon would be seneficial to customers :)
16/02/14
you do everything we ask of you, so no complaints, your driver is marvelous, so thank you very much.
16/02/14
Good as always.
16/02/14
Excellent pick up and promt delivery as always
16/02/14
No comment left by this customer.
16/02/14
Quick and efficent thank you
16/02/14
Excellent Allround Service
16/02/14
Would be better if was offered time slots cause some people cannot be home all day
16/02/14
No comment left by this customer.
16/02/14
Excellent service! Very good value and easy to book. Definitely use you guys again in the future!
16/02/14
no comment
16/02/14
no comment
15/02/14
no comment
15/02/14
no comment
15/02/14
Excellent service and so easy to set up online.
15/02/14
A1
15/02/14
excellent cheap service very pleased will definitely use parcel monkey again thanku
15/02/14
no comment
15/02/14
no comment
15/02/14
Fantastic, apart from the fact that I selected a service that didn't need a printer but ended up having to print a label Fantastic otherwise
15/02/14
VERY EASY TO USE WEBSITE AND GREAT PRICE
15/02/14
no comment
15/02/14
An estimate of pick up time would be helpful
15/02/14
YOU NEVER TAKE NOTE, YOU DO INTERNATIONAL DELIVERIES BUT I CANNOT BOOK FROM ABROAD.....WHY??? YOU CANNOT ACCEPT A CREDIT CARD PAYMENT..WHY?
15/02/14
If I keep using your service it means you are good. Thanks.
15/02/14
no comment
15/02/14
Decent price. Door-to-door next day service. What more can I say!
15/02/14
Arrange with customer a more precise time of day within 2 hour timeframe
15/02/14
Parcel was meant to be delivered in 3 days by parcelforce, 7 days later and it still has not been delivered!!!
15/02/14
I did send a parcel to Germany but the tracking has not been updated. I tried to look it up and the last update was 2 days old.
15/02/14
very good as i had put wrong post code on parcel and the operator manage to get it changed in transit
15/02/14
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