We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
Easy to order, prompt service and good rates, recomended
08/02/14
No comment left by this customer.
08/02/14
No comment left by this customer.
08/02/14
items damaged inside. claim will be filed. no tracking information beyond athens.
08/02/14
Got a package off to Australia. It was collected same day and just heard from customer it has arrived safely. Very happy, no fuss.
08/02/14
No comment left by this customer.
08/02/14
Thank you. Very good, very reasonable.
08/02/14
All ok
08/02/14
No comment left by this customer.
08/02/14
Its sad next day delivery she got it 3 days late
08/02/14
No comment left by this customer.
08/02/14
No comment left by this customer.
08/02/14
Waited in the house two days for u to pick up a parcel but nobody came to pick it it up. Shocking service. Took it to the depot myself ITE
08/02/14
no comment
08/02/14
no comment
08/02/14
5 business days to Portugal, well done
07/02/14
no problems. well done guys
07/02/14
no comment
07/02/14
easy to organise and our difficult parcel arrived on time and in good order. Thank you.
07/02/14
Picked up and delivered as promised
07/02/14
Have used parcel monkey for a few years now pitty more people don't use it on e/bay great service thanks
07/02/14
I sent TV and you don't give any comensation on TV if it stolen but I still have to pay £10 for the cover otherwise i was'nt able to comple
07/02/14
no comment
07/02/14
It was cheap and delivered on time. Great job. However it would be great to be able to have more specific collection times shorter wait time
07/02/14
Can't fault the system at all. Works for me evey time
07/02/14
All very good, got your guys to pickup a wheelchair the other side of the country for a price which we couldn't have driven halfway.
07/02/14
easy, stress free collection
07/02/14
very user friendly mobile site. easy navigation menus and quick processing
07/02/14
Top service and price once again.
07/02/14
no comment
07/02/14
no comment
07/02/14
Still waiting to get parcel been a week
07/02/14
Top notch service. Will use again
07/02/14
no comment
07/02/14
Website tracking could be clearer also customer service replies
07/02/14
I just wish more people would use you. An ebay purchase I made will be delivered in two weeks' time. Parcel Monkey is fab. KEEP IT UP!
07/02/14
excellent service,many thanks,A+++++++
07/02/14
Easy to use website, very good service.
07/02/14
Allow for more text when trying to leave a comment for courier.
07/02/14
Worked perfectly. No improvements necessary.
07/02/14
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