We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,798 reviews.
Maybe advising the customer am or pm for a pick up instead of waiting in all day
01/03/14
Easy to use, great price, easy to track and generally a good service. Will use again
01/03/14
no comment
01/03/14
all good thanks
01/03/14
no comment
01/03/14
no comment
01/03/14
there is no precise time for collection. i waste me whole day waiting from 0800h to 1730h for my parcel to be collected
01/03/14
Excellent service with a very good price.
01/03/14
Fantastic
01/03/14
no comment
01/03/14
Very fast, reasonable price and nice staff .thank you !
01/03/14
Excellent service will be using again
01/03/14
excellent service great price
01/03/14
Nothing to say... Collected the next day and delivered the day after. Website very easy to use and nice to be linked to tracking. Thanks
01/03/14
Good price and a quick collection, website would be better if you had the option to copy details when sending more then one parcel.
01/03/14
no comment
01/03/14
fantastic service,will use for all of my parcel posting from now on !!
01/03/14
no comment
01/03/14
no comment
01/03/14
no comment
28/02/14
grest this time right on the ball great service I will continue to use you
28/02/14
Fantastic service - large package arrived in good condition at our local post office in France at almost the same time as we did. Thank you
28/02/14
very happy.
28/02/14
no comment
28/02/14
Picked up when you said you would and delivered swiftly.
28/02/14
All collected & delivered as planned.
28/02/14
a great services and at a good price i will use you again and tell my friends thank you
28/02/14
no comment
28/02/14
Bought 24hr service, pickup on fri. Wasn't told this meant weekdays only, delivery mon. Never received any info about delivery date/time.
28/02/14
I am an artist I used the sevice to delivery fragile ceramics. City link listened to my concerns. They were great.
28/02/14
no comment
28/02/14
Courier did not pick the parcel up despite having to rebook twice. In the end I had to use another courier , they said shop shut
28/02/14
Excellent and reliable service. I strongly recommend it
28/02/14
WE had to chase courier as it was nearly a 'week' late we THEN get informed it is 'DAMAGED ON SYSTEM' ......AGAIN.
28/02/14
We arranged a pick up, paid for it and then it wasnt collected. One calling Courier, they informed us that the driver had been asked to
28/02/14
no comment
28/02/14
no comment
28/02/14
no comment
28/02/14
no comment
28/02/14
perfect. did the job
28/02/14
