We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
No need for improvement, very happy customer and will use again!
09/02/14
It would have been helpful to know of collectiont was to be am or pm.
09/02/14
no comment
09/02/14
No comment left by this customer.
09/02/14
reliable service.all good
09/02/14
Your performance was excellent. Picked up on time, delivered on time. Thank you.
09/02/14
everything what they say its true, collection from home, quick delivery, I gonna use more often parcel monkey!!!
09/02/14
would love to know some more info on what time of day collections will happen.
09/02/14
everything was very good.will use parcel monkey again.thankyou.
09/02/14
I ordered a delivery to collect a sewing machine and deliver it to London, great service did what it said on the can. I would recommend PM
09/02/14
No comment left by this customer.
09/02/14
Parcel force don't seem too keen on you.Your bit was fairly straightforward though.
09/02/14
No comment left by this customer.
09/02/14
Good price, very efficient just as hoped
09/02/14
collected at 715pm not good when waited in all day. You need to allocate 2 hr time slots
09/02/14
spot on!
09/02/14
Whilst communication is non existent, No Direct Email address, phone number or live help. Then issues are never going to be resolved quickly
09/02/14
Parcelwas sent via parcel force express on 31st January and still not left Coventry depot according to tracking. Customer not received
09/02/14
No comment left by this customer.
09/02/14
Item picked up with no problems at all but Its difficult to ascertain how it's received the other end. No complaints so must be delivered
09/02/14
Very prompt collection much appreciated. Thank you.
09/02/14
At present no improvement needed. Always been 100% confident in using your services.
09/02/14
the best delivery services!!!
09/02/14
As my consignment was an irregular shape I expected a refusal but you came,collected and delivered next day. Fantastic service.!!
09/02/14
Thank you parcel picked up early morning and delivered following day.Great service
09/02/14
Better than last time.
09/02/14
just wanted to pass on that I was really impressed with the delivery guy - the bags were all ripped and he stayed while I checked nothing wa
09/02/14
No comment left by this customer.
09/02/14
No comment left by this customer.
09/02/14
No comment left by this customer.
09/02/14
No comment left by this customer.
09/02/14
easy to use and no hassle, will definitely use you again
09/02/14
Excelent service from City Link
09/02/14
Worked well for me
09/02/14
No comment left by this customer.
09/02/14
collection was at 8.30am which was great for me, friendly driver, brilliant price and fast delivery, great service
09/02/14
Although I only opted for Post office drop off, all went ok. My only issue was the logo's on the label were messed up.
09/02/14
No comment left by this customer.
09/02/14
Arrived when expected and efficient in every way.
09/02/14
punctual and polite, what more could a customer ask for!
09/02/14
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