We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,798 reviews.
Parcel delivery much cheaper than going direct. Thanks.
02/03/14
Could have been more helpful with times for collection and delivery
02/03/14
Very good service, pickup was as arranged and price was very very good. Will certainly use again and tell friends to as well.
02/03/14
no comment
02/03/14
timely delivery. recommend to all out there
02/03/14
no comment
01/03/14
Hope someone reads this,,, Brilliant service, from quote, to collect my item, and deliver it safe to me, many thanks to all, and City Link
01/03/14
V easy, cheap and reliable. Large 20kg item across the UK. Good for ***!
01/03/14
As it says on the tin.,..... good!
01/03/14
Excellent service, reliable & good value, beats others hands down
01/03/14
first class service, as always!
01/03/14
I was very happy with the service if it ain't broke don't fix it
01/03/14
no comment
01/03/14
no comment
01/03/14
Time of collection
01/03/14
Collect order when booked not the day after
01/03/14
Just a message reairming that the driver brings the label with this carrier would be good
01/03/14
no comment
01/03/14
The best service I have ever experience from a courier! Have already recommended to others to use your service. Thank you
01/03/14
no comment
01/03/14
Good overall service. Thanks
01/03/14
bang on!
01/03/14
your service is rubbish Citylink has failed to pick up 2 parcels,you have no contact phone number.i will not be useing you again
01/03/14
A more accurate collection/delivery time would make it perfect.
01/03/14
item was due for collection on Friday 21st, finally collected on Thursday 27th. time off waiting and mu inconvenience, please refund charges
01/03/14
no comment
01/03/14
If the label is brought by the driver it would help. I'm sometimes not around a printer when I'm sending parcels.
01/03/14
no comment
01/03/14
very good service
01/03/14
no comment
01/03/14
Brilliant, No problems throughout , brilliant!!!!
01/03/14
paid for next day delivery arrived 3 days late
01/03/14
No comment left by this customer.
01/03/14
n/a
01/03/14
a very good efficient service
01/03/14
as always excellent service
01/03/14
very good service yet again..thanks so much
01/03/14
cheap, safe and next day - will use again
01/03/14
Pick
01/03/14
Easy transaction. Will use again, thanks.
01/03/14
