We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,907 reviews.
Excellent again,thanks from Cosy Cages Ltd +++++++++
10/02/14
Did what it said on the tin!
10/02/14
The parcelmonkey site was ok to use and straight forward, but the services provided by the courier you use are poor. 4 days late!
10/02/14
Very unhelpful and never collected waisted my money what's the point of adding a collector number if u don't even try it
10/02/14
No comment left by this customer.
10/02/14
No comment left by this customer.
10/02/14
colllected on time
10/02/14
City Link is a excellent company to deal with.
10/02/14
excellent service no problems whatsoever. thanks
10/02/14
No comment left by this customer.
10/02/14
Cannot think of anything negative, collection as arranged, delivered on time. Perfect.
10/02/14
Put pressure on the couriers to stop wrecking parcels. Wrap to survive nuclear war & they still manage to break them. Amazing!
09/02/14
I was very satisfied with the service received and the price was very reasonable.
09/02/14
I had exelent experience with parcell monkey quick and reliable service.
09/02/14
still waiting for my parcel to be picked up a week ago!
09/02/14
no comment
09/02/14
Great service, always collect with out drama, and no complaints from customers
09/02/14
Had to spend a long time trying to find who to contact when driver failed to arrive to collect.
09/02/14
no comment
09/02/14
Absolutely brilliant was delivered as promised by the collection man! Won't use any other method to send a parcel now!
09/02/14
The entire transaction was excellent, quick, efficient & reasonable priced. Communication excellent, will use this service again, GOLD STAR.
09/02/14
All went just as planned and at the cheapest price on the internet
09/02/14
Great Service.
09/02/14
no comment
09/02/14
Parcel Monkey offering very good service with very reasonable prices ,I'm highly recommended them
09/02/14
Great service, will use again.
09/02/14
no comment
09/02/14
no comment
09/02/14
all good but telphone enquiries can be a bit frustrating
09/02/14
Do not use this company, they are awful, they lie and then refuse to refund. Avoid at all costs. Still waiting for some parcels to return
09/02/14
good service, more specific timed options for collections and deliveries might help.
09/02/14
first class as always
09/02/14
Excellent international service. Left UK Monday afternoon, delivered in Holland Thursday morning. Reasonable price too...!!
09/02/14
no comment
09/02/14
Amazing service!Very quick.Much cheaper than post office.I wasn't sure how to attach customs form. Hopfully I got it correct. Will recomend
09/02/14
the order i paid for was next day pick up and delivery , but the item was not picked up until the monday and delivered tuesday. DISGUSTED
09/02/14
no comment
09/02/14
no comment
09/02/14
Outstanding service. For expensive items this is the service you need
09/02/14
all went smoothly like clockwork, sender and recipient were both perfectly satisfied with the service. thank you.
09/02/14
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