We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
No comment left by this customer.
26/02/14
All went very smoothly. Cheers
26/02/14
Web site easy to use, collection of parcel on time by efficient van driver, and delivered next day as quoted. Excellent service! Thank you.
26/02/14
No comment left by this customer.
26/02/14
Website's not great, and the track tool is poor, as is gen. communication, BUT none of that matters when you do the job. I WILL RECOMMEND
26/02/14
No comment left by this customer.
26/02/14
great service at a good price
26/02/14
Very proffessional! Delivered on time.
26/02/14
great service delivered in perfect condition and on time
26/02/14
Good service hassle free would definitely use again
26/02/14
Good service
26/02/14
Best ever
26/02/14
No comment left by this customer.
26/02/14
keep up the good work!
26/02/14
No comment left by this customer.
26/02/14
No comment left by this customer.
26/02/14
excellent service
26/02/14
no comment
26/02/14
no comment
26/02/14
did what you said you would do thank you
26/02/14
from searching for a quote to collection to delivery, no problems at all
26/02/14
no comment
25/02/14
indication of collection time would be a huge benefit.
25/02/14
I don't normally leave feedback like this but after you and city link delivered a large 27" monitor so quickly and safely I had to rate you!
25/02/14
update the tracking status before the package arrives
25/02/14
Thx guys, all went smoothly! Cheers
25/02/14
Very bad customer service!
25/02/14
No comment left by this customer.
25/02/14
It would be great to be able to book a time slot in the day
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
A shorted waiting period would be helpful, eg am or pm. I was told 8am till 6pm and my parcel was collected at 5pm
25/02/14
Very good over all. Only point is dimension boxes didn't stare what was height width depth etc, so was a little confusing
25/02/14
Fantastic service!! Will definitly use your services again.
25/02/14
Could not fault the service on sending my parcel to Germany . Excellent from start to finish .
25/02/14
Do not has any criticisms, my package was collected on a Friday & delivered on the Monday. I'd definitely use again.
25/02/14
Brilliant service, cannot fault it! Will definitely use/recommend again :)
25/02/14
Once again, brilliant service. can't fault price either. Very happy customer (Again)
25/02/14
No comment left by this customer.
25/02/14
