We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Very good although I wish there was a way to indicate before what time the courier should pickup the parcel not all businesses are open late
04/03/14
great and reliable service, will continue to use and can make payments with Paypal too-great!!
04/03/14
Hi Monkey, My parcels were collected most promptly and delivered within 24 hours. Again, a superb service. Thank you.
04/03/14
No comment left by this customer.
04/03/14
I and my customer are again very plesaed with the level of service
04/03/14
great service and very east to setup collection
04/03/14
I would not be inclined to use you again as there is no proper tracking system, and our parcel arrived 3 days later than we were told.
04/03/14
No comment left by this customer.
04/03/14
Great service
04/03/14
No comment left by this customer.
04/03/14
Excellent service. However it would be useful to have a destination country along with the consignment no. on communications.
04/03/14
great service
04/03/14
Excellent service. No problems. Would recommend you. Give yourselves a pat on the back , not many companies do what they say . A******
04/03/14
Very quick and easy service Thank you
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
The parcel was picked up very late in the day (after 7pm), and it would have been nice to know a time in advance for collection.
04/03/14
No comment left by this customer.
04/03/14
Always a great service. Thank you!
04/03/14
citylink tracking service said thw parcel was not delivered at 6pm but when I called it had been delivered at 1030
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
Collection was a day late, Courier said you take orders before checking they have space. Wasted a day waiting in.
04/03/14
excellent
04/03/14
no comment
04/03/14
Parcels collected promptly and delivered on time
04/03/14
no comment
03/03/14
no comment
03/03/14
no comment
03/03/14
I am happy with the speed of the delivery but unhappy with the fact that the shipment I sent was not delivered straight to the person
03/03/14
What do the different bar codes on the labels mean? Latest time to drop off parcel at depot for 24 hr delivery?
03/03/14
no comment
03/03/14
Found service to be very good.
03/03/14
no comment
03/03/14
Australia in 4 days!!!!!!!!!!!!!! Awesome.
03/03/14
I ordered a next day delivery and it didn't arrive the following day
03/03/14
Brilliant
03/03/14
Parcels were picked up promptly & tracking was great.
03/03/14
100% as always
03/03/14
Excellent service as usual :)
03/03/14
