We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,799 reviews.
Although initially a bit miffed at being unable to speak to someone, it all worked out fine and everyone was very helpful when writing back
07/03/14
Nobody came to collect the goods, No notice left, we have to rearrange the collection today, 2 days later
07/03/14
No comment left by this customer.
07/03/14
Parcel order number 1911325. My parcel should have been pick up on Monday from Singapore Airlines Heathrow Airport and delivered to
07/03/14
No comment left by this customer.
07/03/14
No comment left by this customer.
07/03/14
Great friendly and speed service
07/03/14
Collected Boxes on Time and very polite and helpful ( which makes a change to grumpy Couriers!)
07/03/14
Paying to insure parcels should be optional.
07/03/14
to track my parcel almoste imposible ,tel number does not work but pickup and delivery all good
07/03/14
I am so impressed with Parcel Monkey - the service is so efficient and cheap!! I will share my positive experience!!
07/03/14
My parcel has STILL NOT BEEN COLLECTED. Am calling to complain today.
07/03/14
great service thank-you
07/03/14
good service as always.
07/03/14
Very Good!Thank you very much!
07/03/14
Good service, excellent price
07/03/14
I am yet to receive my package or any explanation as to why delivery has not even been attempted
07/03/14
No comment left by this customer.
07/03/14
overall the service was ok - however ,you ommitted to include number 6, for tower no., luckly the phone no. was printed on label
07/03/14
No comment left by this customer.
07/03/14
everything is fine, stay like this ;)
07/03/14
no comment
07/03/14
no comment
07/03/14
Paid my money and received nothing further. then told that the item was not picked up. I've paid for absolutely nothing!! **** se
07/03/14
Good service- thank you.
06/03/14
no comment
06/03/14
Faultless this time.
06/03/14
Very good service, to recommend
06/03/14
The booking service is a little slow
06/03/14
Excellent price, and very fast effiecent service. Will definately be using this service for all my future International parcels!
06/03/14
your bit was great but getting the local post office to take the parcel took ages.
06/03/14
Spot on great service
06/03/14
no comment
06/03/14
No comment left by this customer.
06/03/14
No comment left by this customer.
06/03/14
Thanks very much for transporting my piano stool safely and quickly from Somerset in the middle of the floods!
06/03/14
Very good service - Thanks. A little high on price.
06/03/14
No comment left by this customer.
06/03/14
No comment left by this customer.
06/03/14
No comment left by this customer.
06/03/14
