We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,050 reviews.
i went with citylink next day delivery, and it does what it says it does,! hassle free transaction
10/03/14
Very easy to organise and very good prices
10/03/14
Really pleased with every aspect, from the ordering, the collection and the delivery, thank you.
10/03/14
The parcel was collected as ordered and delivered promptly. No hassle, so all good.
10/03/14
Collection and delivery was great, the payment screen when booking was a pain. Tried to pay using my card twice but wouldn't work.
10/03/14
no comment
10/03/14
No problems at all
10/03/14
great service
10/03/14
excellent as usual
10/03/14
No comment left by this customer.
10/03/14
Easy to book - but prices vary so much
10/03/14
collected and delivered on time. Thankyou
10/03/14
Didn't turn up to collect. So worse than very poor. Anyone can provide a service where you don't do anything.
10/03/14
happy customer
10/03/14
Nothing to say, excellent job at a fair price. Wouldn't hesitate in using again.
10/03/14
Delayed for two days..
10/03/14
Easy to use and an efficient service provided cheaply
10/03/14
Your driver was very helpful and the service was excellent, I would recommend.
10/03/14
You need to make your website responsive throughout so that it works visually well on all devices
10/03/14
No comment left by this customer.
10/03/14
i love that you pick the parcel up and deliver it :-)
10/03/14
Collected at time I asked and delivered on time, job done.
10/03/14
Great
10/03/14
No comment left by this customer.
10/03/14
So easy to use and so competitive. I sent two parcels to France they arrived two days. Excellent.
10/03/14
great, fast, cheap
10/03/14
Today I was trying to book 4 parcels with you but you could not offer me any service with city link, the parcels were 155x10x20 but I was
10/03/14
All good great service. Thanks
10/03/14
good service
10/03/14
Was thrilled with the cost and also the simplicity of your order system,will definitely use you from now on.
10/03/14
excellent service, 3 day delivery from England to Hungary at a great price. Thank you
10/03/14
No comment left by this customer.
10/03/14
left parcel at local PO at 09 30 Mon but not picked up until Tues so a wasted day
10/03/14
No comment left by this customer.
10/03/14
First pickup said they came at 3pm to collect and no one there, but I was in the house at that time, so they didn't.
10/03/14
good allround
10/03/14
when I placed the order, it was roughly £20, I checked my paypal and I was charged over £50! what is going on? please contact me.
10/03/14
Very fast and price was excellent also the delivery driver who collected the parcel was very friendly. I will use you again and recommend.
10/03/14
I used 24 hr service (parcelforce) and the parcel arrived within 24 hrs of drop off. Very reliable and efficient. many thanks!
10/03/14
No comment left by this customer.
10/03/14
