We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
A1
15/02/14
excellent cheap service very pleased will definitely use parcel monkey again thanku
15/02/14
no comment
15/02/14
no comment
15/02/14
Fantastic, apart from the fact that I selected a service that didn't need a printer but ended up having to print a label Fantastic otherwise
15/02/14
VERY EASY TO USE WEBSITE AND GREAT PRICE
15/02/14
no comment
15/02/14
An estimate of pick up time would be helpful
15/02/14
YOU NEVER TAKE NOTE, YOU DO INTERNATIONAL DELIVERIES BUT I CANNOT BOOK FROM ABROAD.....WHY??? YOU CANNOT ACCEPT A CREDIT CARD PAYMENT..WHY?
15/02/14
If I keep using your service it means you are good. Thanks.
15/02/14
no comment
15/02/14
Decent price. Door-to-door next day service. What more can I say!
15/02/14
Arrange with customer a more precise time of day within 2 hour timeframe
15/02/14
Parcel was meant to be delivered in 3 days by parcelforce, 7 days later and it still has not been delivered!!!
15/02/14
I did send a parcel to Germany but the tracking has not been updated. I tried to look it up and the last update was 2 days old.
15/02/14
very good as i had put wrong post code on parcel and the operator manage to get it changed in transit
15/02/14
Very easy to use website. Very efficient delivery service.
15/02/14
no comment
15/02/14
no comment
15/02/14
it was perfect thanks
15/02/14
parcel force failed to pick up item on contact said they hadnt received the order took item to depot myself 20 mile round trip
15/02/14
Very good service would recommed your services
15/02/14
excellent service, safely collected and delivered all on time.
15/02/14
Collected and delivered on the right days and the price was good.
15/02/14
Great service, cheapest and most simple I could find online.
15/02/14
nothing to change really amazing and great value for money
15/02/14
Great service - competitive clear pricing - effective and easy to use website!
15/02/14
Excellent, as always
15/02/14
No comment left by this customer.
15/02/14
Absolutely reliable, quick and honest company.
15/02/14
Fantastic service.
15/02/14
The parcel was delayed. The driver claimed he could not access my property. This was untrue. Communications with the courier company V poor
15/02/14
well done, everything was collected and delivered smoothly and fast.
15/02/14
No comment left by this customer.
15/02/14
No comment left by this customer.
15/02/14
Did not collect on day and was not notified and you had my phone number! I took it to depot next day, not wasting another day, waiting.
15/02/14
No reply to query, couldn't track (got error page), tried phoning delivery company, held for over 20--25 minutes.
15/02/14
I was very pleased with the service from parcel monkey web site easy to follow and submit, nice currier arrived on time and very helpful
15/02/14
First class service as usual. Thankyou. .. Keep doing what you are doing.
15/02/14
I'd like an online calculator before I know the destination post code. For ebay pricing...
15/02/14
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