We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
no comment
01/03/14
Time of collection
01/03/14
Collect order when booked not the day after
01/03/14
Just a message reairming that the driver brings the label with this carrier would be good
01/03/14
no comment
01/03/14
The best service I have ever experience from a courier! Have already recommended to others to use your service. Thank you
01/03/14
no comment
01/03/14
Good overall service. Thanks
01/03/14
bang on!
01/03/14
your service is rubbish Citylink has failed to pick up 2 parcels,you have no contact phone number.i will not be useing you again
01/03/14
A more accurate collection/delivery time would make it perfect.
01/03/14
item was due for collection on Friday 21st, finally collected on Thursday 27th. time off waiting and mu inconvenience, please refund charges
01/03/14
no comment
01/03/14
If the label is brought by the driver it would help. I'm sometimes not around a printer when I'm sending parcels.
01/03/14
no comment
01/03/14
very good service
01/03/14
no comment
01/03/14
Brilliant, No problems throughout , brilliant!!!!
01/03/14
paid for next day delivery arrived 3 days late
01/03/14
No comment left by this customer.
01/03/14
n/a
01/03/14
a very good efficient service
01/03/14
as always excellent service
01/03/14
very good service yet again..thanks so much
01/03/14
cheap, safe and next day - will use again
01/03/14
Pick
01/03/14
Easy transaction. Will use again, thanks.
01/03/14
Maybe advising the customer am or pm for a pick up instead of waiting in all day
01/03/14
Easy to use, great price, easy to track and generally a good service. Will use again
01/03/14
no comment
01/03/14
all good thanks
01/03/14
no comment
01/03/14
no comment
01/03/14
there is no precise time for collection. i waste me whole day waiting from 0800h to 1730h for my parcel to be collected
01/03/14
Excellent service with a very good price.
01/03/14
Fantastic
01/03/14
no comment
01/03/14
Very fast, reasonable price and nice staff .thank you !
01/03/14
Excellent service will be using again
01/03/14
excellent service great price
01/03/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
