We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,904 reviews.
was very pleased with your service only one thing the parcel took longer to be delivered than i was told it would he said 24hrs but took30hr
03/03/14
no comment
03/03/14
no comment
03/03/14
recipient says parcel box arrived wet and item falling out of box are refusing to refund me the cost of the returned item
03/03/14
Excellent and prompt service...
03/03/14
no comment
03/03/14
item was never picked up on the first arrangment.
02/03/14
Spiffing
02/03/14
Parcels arrived looking like they had been chucked off a cliff
02/03/14
no comment
02/03/14
Parcel arrived broken
02/03/14
no comment
02/03/14
Exemplary service. Collected on time, delivered quickly
02/03/14
no comment
02/03/14
excellent service and good value
02/03/14
no comment
02/03/14
no comment
02/03/14
no comment
02/03/14
Great service will use you again.
02/03/14
Ordered Saturday afternoon, collected Monday am, delivered Tuesday, just as it was meant to happen.
02/03/14
no comment
02/03/14
Good site, competitive pricing and very punctual collection. Just what I need.
02/03/14
no comment
02/03/14
no comment
02/03/14
Easy to use, affordable prices and trouble free. I'll be back.
02/03/14
Great service
02/03/14
very happy, not competitively priced though.
02/03/14
maybe a smaller window when the courier is coning.
02/03/14
Very pleased,good price,parcel picked up Monday and delivered Wednesday,thanks.
02/03/14
No comment left by this customer.
02/03/14
The parcel was not collected on the correct date, which didn't go down well with my customer. Needs to be improved as not the 1st time.
02/03/14
Only negative - I put in pick up notes where parcel would be - driver went twice and left card. City link said they can't see notes.
02/03/14
Great service, many thanks
02/03/14
No comment left by this customer.
02/03/14
No comment left by this customer.
02/03/14
No comment left by this customer.
02/03/14
No comment left by this customer.
02/03/14
No comment left by this customer.
02/03/14
No comment left by this customer.
02/03/14
spot on thanks
02/03/14
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