We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
no comment
19/09/14
Parcel collected on time (morning of day quoted-Friday) and delivered to address in Qatar following Wednesday. Excellent service.
19/09/14
parcel collected after specified time and delivered a day late.
19/09/14
Great system - used it twice now, and I can't fault it!
19/09/14
you managed to drop it and break it
19/09/14
no comment
19/09/14
Excellent this time - picked up on 10th and received here in Rhodes Greece 17th. Very pleased thank you
19/09/14
no comment
19/09/14
Great service, convenient drop off point, all good in tha hood ; )
19/09/14
No comment left by this customer.
19/09/14
I was very happy with the service provided. Parcelmonkey is a lot better than parcel2go.
19/09/14
Took 4 days not published 2-3 days
19/09/14
no comment
19/09/14
Bit disapointed that when I dropped off the parcel, parcelforce pointed out it should have been dropped off on the Monday (it was Friday).
19/09/14
Excellent service. Queries answered immediately and dealt with promptly. Labels to have ecplicit weight for multiple packages...?
19/09/14
Good quick ecconomic service would use again for any large items. Thank you,
19/09/14
Very simple and easy to se service
19/09/14
Great
19/09/14
Quick early pick up and speedy delivery.
19/09/14
no comment
19/09/14
Parcel delivered late, being incredibly slow on the UK side. Can't say about USA side as it hasn't even got there yet.
19/09/14
very pleased with the service.
19/09/14
The parcel was meant to be next day delivery it arrived about 5.30 pm the following day.the recipients waited in all day the previous day .n
19/09/14
excellent thank you
19/09/14
no comment
19/09/14
Easy to use very good value service, one slight issue is that some courier tracking info is a whole day behind, DX in particular.
19/09/14
no comment
19/09/14
The worst thing was that I got no email regarding the time you'd be here and missed it, rescheduled and still no email for pick up time poor
19/09/14
no comment
19/09/14
Very good...will def use again
19/09/14
Quick, easy and good prices.
19/09/14
very good service +++
19/09/14
The collection and delivery was first class. Your web page does need some work to make it more user friendly however
19/09/14
Great price and service
19/09/14
no comment
19/09/14
quick, easy and good value
19/09/14
no comment
19/09/14
Good value and arrived on time. Thank you.
19/09/14
no comment
19/09/14
i wasnt given a tracking number and the pm number didnt work
19/09/14
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