We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
no comment
17/09/14
no comment
17/09/14
no comment
17/09/14
Fantastic service and communication! Would recommend!
17/09/14
no comment
17/09/14
Superb service. Many thanks
17/09/14
good
17/09/14
Great comms, timely delivery, easy to organise, just make texts a little clearer about the delivery to avoid confusion with other packages
17/09/14
Great as usual collection and delivery as stated
17/09/14
The parcel was returned to us with inadequate explanation as to why.
17/09/14
Awesome! great customer service will be using again!
17/09/14
First time use- cant fault service, courier was great.
17/09/14
is supposed to be a 3 day delivery, and it toke a week to get to destination country, plus there
17/09/14
no comment
17/09/14
send purchasing customer a text when parcel safely delivered
17/09/14
we waited for 2 day from 8-6 as your email. we had to phone up and chase collection
17/09/14
No comment left by this customer.
17/09/14
Very impressed with your service. Easy to arrange collection of parcel going to Italy. Good to be able to track and confirm safe delivery.
17/09/14
Arranged pick up on a thurs, waiting in all day, no collection, no call, had to rearrange collection by calling myself
17/09/14
No comment left by this customer.
17/09/14
No comment left by this customer.
17/09/14
No comment left by this customer.
17/09/14
Did not come on appointed day, rang DX and they ensured collected next day
17/09/14
Very good service
17/09/14
No comment left by this customer.
17/09/14
CHEAP, FAST, EASY. THANKS!!!
17/09/14
Really great quick, reliable and cost effective service. Will definitely use again.
17/09/14
Very competitive on price.
17/09/14
Keep up the good work
17/09/14
The service was very quick as the driver arrived first thing the following morning
17/09/14
Hi,
17/09/14
Good service, thank you
17/09/14
No comment left by this customer.
17/09/14
Brilliant service lovely pick up drivers , pleased all round with the service thankyou
17/09/14
Fantastic service. Arrived 1 day early
17/09/14
No comment left by this customer.
17/09/14
parcel picked up when requested, delivered in good condition and quickly, thanks
17/09/14
No hassle, booked, collected, delivered - just what I needed.
17/09/14
As far as I can tell, this service has been very efficient and if the recipient of the parcel tells me everything is intact I will definitel
17/09/14
fantastic thank you. just stay as you are.
17/09/14
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