We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
Parcel Monkey always good !!!
15/09/14
my parcel was not collected on requested date or on the 2nd date when it was rebooked. I had to contact the courier twice before the parcel
15/09/14
no comment
15/09/14
Sent an old Olivetti typewriter to Italy to go into a Museum, it was packed in two cardboard boxes with foam and plywood, it arrived smashed
15/09/14
Collection time periods should be provided.
15/09/14
no comment
15/09/14
No comment left by this customer.
15/09/14
awesome service! I will use you for all my parcel needs in future and I will recommend to anyone wanting to send a parcel in future!!!
15/09/14
Picked up the parcel a week later than I had asked, and then wasn't delivered next day as requested, and in fact took 5 days to be delivered
15/09/14
Great customer service, on time.
15/09/14
VERY PROMPT DELEVERY
15/09/14
Parcel wasn't picked up by Courier, will never use service again
15/09/14
No problem all went well. (great) thanks
15/09/14
Easy to use service, great price
15/09/14
No comment left by this customer.
15/09/14
It would be helpful to be given a time slot for collection of parcel.
15/09/14
Yet again an excellent service all round. Collected and delivered as ordered. Great service.
15/09/14
No comment left by this customer.
15/09/14
Good service as usual. Thanks.
15/09/14
No comment left by this customer.
15/09/14
First time I have used your service as my son and family have moved to Italy for a year. Judging by the result we will be using you again.
15/09/14
No comment left by this customer.
15/09/14
Would be good to be able to state collection time preferences.
15/09/14
No comment left by this customer.
15/09/14
I was counter charged for a larger parcel which was impossible as the item I sent was as it was sent to me from amazon
15/09/14
No comment left by this customer.
15/09/14
great friendly Parcel force driver, great website (easy to use and best rates) I will use you for my business instead on Interparcel : )
15/09/14
Worried at first because of past failed pickups, but this time no faults
15/09/14
Easy to use and good service!
15/09/14
No comment left by this customer.
15/09/14
No comment left by this customer.
15/09/14
No comment left by this customer.
15/09/14
Tracking system didn't work.
15/09/14
The price for a larger package over 15kg was excellent!
15/09/14
Great service and price!
15/09/14
The courier came early and the parcel was delivered safely!
15/09/14
Very good very happy
15/09/14
Will use your service again as very simple to use
15/09/14
Easy straight forward service to use
15/09/14
I do not feel that you need to improve anything! The service is quick and easy. It certainly made my life easier. Thank you!
15/09/14
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