We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,248 reviews.
packaging (boxes) were damaged when received.
23/09/14
Very efficient collection and correspondence. Thanks
23/09/14
A timed pick up slot would help.
23/09/14
The delivery was on time. I have no complaints. Good service for a great price. Although the call center is really useless.
23/09/14
It was hard to arrange collection of a lap top on an uninsured basis. Make it easier to say I accept the risk
23/09/14
A section on the web page to give driver instructions as to where to COLLECT parcel when nobody is in would be useful
23/09/14
No comment left by this customer.
23/09/14
Perfect service - thank you
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
better prices
23/09/14
As allways, very good
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
Tracking system didn't work that well.
23/09/14
No comment left by this customer.
23/09/14
great service - will use again - thanks
23/09/14
No comment left by this customer.
23/09/14
Fast and reliable service
23/09/14
Quick and easy
23/09/14
good value for money driver was helpful with our bulky and heavy parcel
23/09/14
Have used your service twice, very good on both occasions
23/09/14
VERY GOOD
23/09/14
No comment left by this customer.
23/09/14
Courier did not collect on date stated
23/09/14
It took a while for my labels to arrive. It would have been even easier if they were attached as PDFs to the email. I likt the "help box" ex
23/09/14
Attitude off the Courier guy was uncalled for....
23/09/14
Good service - although Royal Mail do not sign for the parcels
23/09/14
x
23/09/14
You never picked up the parcel, never shipped it, and the worst of it you never let me know, poorest service that i ever used
23/09/14
Good
23/09/14
The parcel was not picked up on the day it was booked. I then booked it for 2 days later, and driver turned up day before.
23/09/14
No comment left by this customer.
23/09/14
Fab! Friendly driver a pleasure to deal with!
23/09/14
No comment left by this customer.
23/09/14
Website easy to use and efficient service.
23/09/14
Not bad but not very quick.
23/09/14
No comment left by this customer.
23/09/14
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