We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
no comment
17/09/14
90% of my parcel gets delivered by you. Most of the time I am happy. This time I was not as your pickup driver was rude and my customer retu
17/09/14
From booking a parcel pick up and collection, the online format was so easy to use, will definitely use again
17/09/14
Perfect service. Quick, easy and hassle free. A+
17/09/14
great service, thanks
17/09/14
no comment
17/09/14
Very good service and all collected and delivered on time, very pleased
17/09/14
no comment
17/09/14
Excellent fast and reliable service as always.....A +++++++++++
17/09/14
Brilliant service have recommended to my friends
17/09/14
Excellent service - was very impressed and will use you again xx
17/09/14
no comment
17/09/14
no comment
17/09/14
Excellent service - great value -30kg parcel sent to Germany arrived safe nd sound within 4 working days - I recomend - Thanks PM
17/09/14
The courier failed to turn up on the designated day and then the consignment was damaged by the courier - shocking and appalling service!
17/09/14
no comment
17/09/14
no comment
17/09/14
no comment
17/09/14
Fantastic service and communication! Would recommend!
17/09/14
no comment
17/09/14
Superb service. Many thanks
17/09/14
good
17/09/14
Great comms, timely delivery, easy to organise, just make texts a little clearer about the delivery to avoid confusion with other packages
17/09/14
Great as usual collection and delivery as stated
17/09/14
The parcel was returned to us with inadequate explanation as to why.
17/09/14
Awesome! great customer service will be using again!
17/09/14
First time use- cant fault service, courier was great.
17/09/14
is supposed to be a 3 day delivery, and it toke a week to get to destination country, plus there
17/09/14
no comment
17/09/14
send purchasing customer a text when parcel safely delivered
17/09/14
we waited for 2 day from 8-6 as your email. we had to phone up and chase collection
17/09/14
No comment left by this customer.
17/09/14
Very impressed with your service. Easy to arrange collection of parcel going to Italy. Good to be able to track and confirm safe delivery.
17/09/14
Arranged pick up on a thurs, waiting in all day, no collection, no call, had to rearrange collection by calling myself
17/09/14
No comment left by this customer.
17/09/14
No comment left by this customer.
17/09/14
No comment left by this customer.
17/09/14
Did not come on appointed day, rang DX and they ensured collected next day
17/09/14
Very good service
17/09/14
No comment left by this customer.
17/09/14
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