We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
no comment
22/09/14
no comment
22/09/14
no comment
22/09/14
excellent service as always, thank you
22/09/14
When the item arrived it was badly damaged beyond repair despite my mention of the parcel needing to be handled with care, This cost me £80
22/09/14
parcel force are great
22/09/14
Pleased with the service, did what it said it would do. Only down side was the compulsor insurane that wasn't quoted for when enquiring.
22/09/14
thanks
22/09/14
A first class service without any problem as far as I have had no complaints since delivery.
22/09/14
no comment
22/09/14
Great service, simple easy to understand website, Good variety of quotes and good value for money. Parcel got to the destination on time.
22/09/14
no comment
22/09/14
Great service thanks but using the freight part of your website is not easy, because it's not obvious on the website when looking for it.
22/09/14
no comment
22/09/14
my parcel was picked up as scheduled and has been stuck in a trak pak process centre with no scanning information since 16 September.
22/09/14
superb service
22/09/14
was very poor and lousy. ..was no collection on monday....had to deliver myself. on Wednesday. poor
22/09/14
Due to driver not waiting for me to get downstairs and open the door I still don't have my package...overall not a good experience.
21/09/14
no comment
21/09/14
no comment
21/09/14
Service extremely poor, did not come at specified time hence had to take to parcel force myself will not be using you again.
21/09/14
nope, still doing better service than royal mail
21/09/14
All went smoothly - thanks very much
21/09/14
Perfect.
21/09/14
no comment
21/09/14
Keep up the good work
21/09/14
top notch service recomended to others
21/09/14
Very smooth. Faultless service.
21/09/14
no comment
21/09/14
Great fast service as usual highly recommended
21/09/14
picked up on time and delivered next day as promised
21/09/14
great service. keep it going!
21/09/14
couldn't fault it cheers
21/09/14
no comment
21/09/14
every thing on time as forecast
21/09/14
no comment
21/09/14
Simply the easiest and most cost effective way to send anything 5*
21/09/14
I did ask for next day delivery online but it did not happen, when I rdbg
21/09/14
no comment
21/09/14
5 star
21/09/14
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