We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Parcel not collected on 02.10.2014 as arranged, was told would be collected next day - still no collection/response from courier or p'monkey
05/10/14
fab service picked up mon delivered Sweden Friday
05/10/14
no comment
05/10/14
all perfect!
05/10/14
no comment
05/10/14
no comment
05/10/14
the only thing would be a timed window for the collection.
05/10/14
offer paypal as a payment method and make the customs documentation easier to fill in.
05/10/14
not happy. item didn't get picked up. had to arrange another courier.
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
perfect
05/10/14
No comment left by this customer.
05/10/14
good
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
I am extremely happy with the service provided, my parcels arrived in a timely manner and was very easy to arrange, thank you
05/10/14
First time user, great experience
05/10/14
Excellent service from collection to delivery.
05/10/14
Parcel was not collected till after 6pm Tuesday when due to be collected Monday. ParcelForce say you have done this before. Not using again
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
Your services was excellent. I will be using you again. Thank you.
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
Parcel was picked-up by very friendly City Link driver and was delivered as payed for, next day delivery. Very good service.
05/10/14
A bit more detail on the size of the package included on the account page and email receipt.
05/10/14
an excellent service, no criticisms at all
05/10/14
No comment left by this customer.
05/10/14
No comment left by this customer.
05/10/14
Great
05/10/14
So far my parcel hasn't even been collected, though it was scheduled for 4 days ago. No response to my email either. Very disappointing.
04/10/14
no comment
04/10/14
i try contact with you unfortunatly . don't find phone number to discuss my delivery
04/10/14
Perfect service AGAIN! I will be using your services many times in the near future. :)
04/10/14
collected on time many thanks will use again
04/10/14
no comment
04/10/14
