We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Fantastic service and very fast
08/10/14
Excellently well, would recommend your services to anyone
08/10/14
I didn't know when the pick up guy is going to turn up, had to wait most of the day, more clarity on pick up times would be great.
08/10/14
Straight forward to arrange and great updates on the delivery
08/10/14
Fantastic service as always. Very reliable and fast delivery.
08/10/14
Great service thanks
08/10/14
A great service that got me out of a hole for a price I could afford! Thanks
08/10/14
Collected delivered perfect
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
Courier company delivered late. Tracking number wouldn't work. Contacted parcel monkey, they replied but not much help.
08/10/14
Service could be greatly enhanced by improving shipment "tracking" which is poor.
08/10/14
Turned up late...didn't get my parcel..will never ever use again..bunch of ****e!
08/10/14
Very quick collection and delivery. However full instructions didn't print on label and couldn't track parcel at any point.
08/10/14
NA
08/10/14
No comment left by this customer.
08/10/14
Excellent service. Will use again.
08/10/14
No comment left by this customer.
08/10/14
very fast and good service
08/10/14
Delivery on time, friendly people, simple website, correct price. good job
08/10/14
No comment left by this customer.
08/10/14
Quick and very reasonable, thankyou
08/10/14
No comment left by this customer.
08/10/14
City link picked up and delivered on time - what else do I want (!)
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
Parcels collected and delivered as expected. Staff friendly and efficient.
08/10/14
Good service, all fine but would be nice to have an estimate of arrival time the day before -eg. morning or afternoon.
08/10/14
No comment left by this customer.
08/10/14
Again very plesant service. Thank you
08/10/14
Twice now I have ordered a package to be collected on a certain day. Both times I waited in and the came the following day! not good service
08/10/14
Colected and delivered as promised
08/10/14
The worst experience with a courier service ever. My package got re-routed, lost & caused complete havoc to my receipient. A TOTAL DISASTER!
08/10/14
No comment left by this customer.
08/10/14
Amazing fast service highly recommend will definatatly use again x
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
Good & prompt service, jsut what I needed
08/10/14
fast and efficient thank you
08/10/14
