We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
Very good service, delivery on time, Many Thanks
18/09/14
You still have not collected our parcel that was meant to be collected on Tuesday and appaling customer service when trying to resolve.
18/09/14
No comment left by this customer.
18/09/14
very pleased will use your service again thank u
18/09/14
A great service, reasonable price! Could do with a text to give a time frame for pick up. Apart from that very pleased
18/09/14
No comment left by this customer.
18/09/14
lack of info was poor but the end driver was excellent and should be praised
18/09/14
Was all really good thanks
18/09/14
No comment left by this customer.
18/09/14
the only company that would collect and deliver a chair top company will use again
18/09/14
It was easy to find the right parcel service on your website and to book it on line. Service excellent
18/09/14
Parcel was collected as arranged and delivered next day. I was able to track the package and it was delivered next day as arranged.
18/09/14
Excellent. Every single member of your team was amazingly helpful. Great communication and flexibility. 5-star performance.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
excellent system for gathering quotes, clear instructions
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
still lack of update...
18/09/14
you were much cheaper than your competitors and did a great job - thankyou!
18/09/14
No problems at all.
18/09/14
Great service easy to use and great price
18/09/14
No comment left by this customer.
18/09/14
Nobody came to pick it up so we had to call in we were then advised that they could not find us and did not contact us to advise.
18/09/14
you made it a very simple process, thanks
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
great again
18/09/14
No comment left by this customer.
18/09/14
quick and efficient. will definately use again.
18/09/14
on time and great service
18/09/14
prompt collection and reliable delivery , very satisfied.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
You didn't tell me the postcodes didn't match so no one collected my pallet.
18/09/14
No comment left by this customer.
18/09/14
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