We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,248 reviews.
no comment
24/09/14
no comment
24/09/14
First time using a courrier. Parcel monkey made the process very easy. Would definitely use again and recommend to friends.
24/09/14
Very good service. Thank you
24/09/14
no comment
23/09/14
no comment
23/09/14
I can't find any information from tracking system, No idea where parcel is after 12 days from despatch (5-7 days delivery quoted) Dale Hicks
23/09/14
I had to find parcelforces collection times myself, and they then arrive half an hour after the latest time they should collect.
23/09/14
no comment
23/09/14
so easy to book, so quick to collect and deliver, and so, so cheap
23/09/14
no comment
23/09/14
no comment
23/09/14
no comment
23/09/14
Very reliable and excellent value. Definitely recommended!
23/09/14
Excellent service. Five Stars!
23/09/14
No comment left by this customer.
23/09/14
Musical instruments in non-hard cases.
23/09/14
to give a 2 -3 hour time slot
23/09/14
No comment left by this customer.
23/09/14
parcel broken and damaged beyond repair. Had to refund customer. terrible service and care of an 'almost unbreakable' item.
23/09/14
Great, picked up and delivered when you said you would, I will be using you again.Thank You
23/09/14
very good sevice
23/09/14
100% satisfied with your service Thankyou
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
No comment left by this customer.
23/09/14
My parcel has turned up damage and is being sent back and i've had to refund :(
23/09/14
very smooth delivery thanks
23/09/14
I have sent 3 parcels last Tuesday. One of them is still missing. Parcel force say the number you given doesn't exist. Still no parcel.
23/09/14
Missed the collection, rang customer services and they arranged for the parcel to be collected from a local post office the same day
23/09/14
No comment left by this customer.
23/09/14
excellent service
23/09/14
Can't really fault your service: easy to book; quick to pick up; excellent prices. Many thanks!
23/09/14
No comment left by this customer.
23/09/14
2nd time I've booked next day delivery and it hasn't arrive!
23/09/14
A no fuss, straight-forward service.
23/09/14
All of my deliveries were successful, no trouble, no fuss.
23/09/14
No comment left by this customer.
23/09/14
Quick, easy and efficient
23/09/14
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