We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,249 reviews.
really easy to use website and booked parcel no problem
19/09/14
Parcel pick up Friday 2.30pm, from West Midlands England, arrived in Portugal on the Tuesday fast speedy delivery
19/09/14
no comment
19/09/14
No comment left by this customer.
19/09/14
easy to use. good price
19/09/14
easy and quick, no recommendations to add.
19/09/14
No comment left by this customer.
19/09/14
I now use Parcelforce, had poor experience with City Link. Parcel Money is very competitively priced and east to use
19/09/14
Every simple site to use, great service will use again!!!
19/09/14
Ease of use and tracking my delivery was a piece of cake! Love this service!
19/09/14
No comment left by this customer.
19/09/14
the items arrived damaged and I did not accept the items but did not hear from you for insurance or refund
19/09/14
no comment
19/09/14
no comment
19/09/14
no comment
18/09/14
Despite some trouble I had with my printer getting the labels printed, you have delivered the parcel safely AND on time. Thank you!!!.
18/09/14
Parcel not collected. No apology or refund.
18/09/14
no comment
18/09/14
no comment
18/09/14
Make clearer when not delivering on a Saturday when you say next day by 12, my parcel didn't arrive until Monday
18/09/14
The price is the cheaper on the net. The 24 hours express was prompt.
18/09/14
The driver did not bring a pallet truck to collect my pallet!!
18/09/14
Fantastic service yet again
18/09/14
Excellent website. Easy to use.
18/09/14
My collection was almost 4 hours late, I emailed parcel monkey on the day asking for customer services to contact me, they haven't. not on !
18/09/14
no comment
18/09/14
My order didn't seem to get passed onto the other company? More characters here would help. Was going to explain what happened, but no room!
18/09/14
No comment left by this customer.
18/09/14
very good ...I'm happy .. delivery to Italy
18/09/14
I'm HAPPY again :):):)
18/09/14
Love Parcel Monkey, it's a great idea being able to choose what delivery company you use without having to phone round.
18/09/14
very good service website user friendly always gives you a good selection of well priced services will keep using you
18/09/14
No comment left by this customer.
18/09/14
perfect
18/09/14
great service, as ever
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
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