We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,786 reviews.
no comment
14/09/14
Delivery man not polite at all and my husband had to went down the boxes, however the sending and the reception in france were really good.
14/09/14
no comment
14/09/14
The item was picked up by a lovely driver. It was delivered the next day without any problems. Thank you.
14/09/14
EXCELLENT SERVICE AS ALWAYS THANKYOU
14/09/14
no comment
14/09/14
Perfect. Great prices
14/09/14
no comment
14/09/14
no comment
14/09/14
It would be helpful if a shorter time slot could be given i.e. within 4hrs your parcel will be collected a.m. or p.m.
14/09/14
Ok thanks
14/09/14
no comment
14/09/14
no comment
14/09/14
a very long delay in the service.
14/09/14
Excellent quick, cheap service.
14/09/14
booked Sunday, collected Monday so really quick.
14/09/14
smooth delivery but had to wait long for the label to be confirmed.
14/09/14
Excellent & pain free service.
14/09/14
no comment
14/09/14
no comment
14/09/14
As always seems to be the case with Courier they failed to collect on the day that had been arranged
14/09/14
Picked up and delivered within the time given - no hassle good service
14/09/14
no comment
14/09/14
Very happy thank you
14/09/14
You have still not picked up my parcel DX Freight still have no knowledge of the collection you have not bothered to answer my e mails
14/09/14
Not really parcel monkey's fault, but, Parcelforce took 5 days to another courier. Many different excuses given to start with, Driver coul
14/09/14
no comment
14/09/14
Unusually, you didn't manage to **** everything up - so that's OK. But I'm off to another courier - so bye bye !!!
14/09/14
Excellent service will definitely use again
14/09/14
Very good service, indeed !!!!! Very impressed again.
14/09/14
Parcel arrived in pieces (framed picture). While my packing may have been poor, rough handling suspected :-(
14/09/14
Staff is prompt, friendly and professional
14/09/14
Courier ETD 0900 to 1100, finally delivered 1930 - thanks for making me look like a c**t
14/09/14
no comment
14/09/14
no comment
14/09/14
no comment
14/09/14
Could,nt ask for anything better
14/09/14
no comment
14/09/14
no comment
14/09/14
Communication excellent every step of the way. I know what minute it arrived and who signed thanks
14/09/14
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