We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Picked up and delivered on time, thanks
07/10/14
Good Service will use again
07/10/14
after parcel not being collected i had to phone every day until three days later you sent a driver after we had closed to collect
07/10/14
Easy, Simple, Straight forward and cost effective.
07/10/14
no comment
07/10/14
pick up was great, no problems, but my parcel, which was in a sturdy box and full off packing, got smashed, it's cost me £115 in total
07/10/14
convienient, good price and choice of service
07/10/14
no comment
07/10/14
no comment
07/10/14
Service was very good easy to book appointments, delivery driver very good . Would use service again and would recommend to others
07/10/14
no comment
07/10/14
no comment
07/10/14
Very straight forward ordering - tracking was good and arrived as advertised - very happy with service
07/10/14
collected on time, delivered on time, doesn't get any better than that
07/10/14
excellent have a banana!
07/10/14
no comment
07/10/14
Good service,
07/10/14
Quick and easy delievery, very good customer service
07/10/14
No comment left by this customer.
07/10/14
excellent service will use again
07/10/14
No comment left by this customer.
07/10/14
No comment left by this customer.
07/10/14
VERY NICE VAN DRIVERS,PICK UP VERY QUICK,GREAT SERVICE ALL A ROUND.
07/10/14
No comment left by this customer.
07/10/14
Parcels not collected and now I'm being refused a refund for the order, because the system says they were collected.
07/10/14
The packaging was damaged and so now we aren't able to get a refund on our goods. Lost out on £300!
07/10/14
no problems thx
07/10/14
Prompt collection, prompt delivery
07/10/14
No comment left by this customer.
07/10/14
No need for improvement for this collection/delivery everything went very well
07/10/14
No comment left by this customer.
07/10/14
No comment left by this customer.
07/10/14
I paid for next day delivery. no items were delivered. No one knew where one if the boxes were. Courier were completely unconcerned .
07/10/14
No comment left by this customer.
07/10/14
didnt collect until the following day
07/10/14
No comment left by this customer.
07/10/14
Prompt collection and delivery. Great value for money & also great that you take larger items.
07/10/14
Incorrect Colletion time,payment made after midnight,still showing Colletion is today(which should be tomorrow)being waiting for nothing
07/10/14
Parcel took much longer this time. Think it may be due to poor postal service once the parcel arrives in Rhodes
07/10/14
Have used your service a number of times now, always very good! Will be using you in the future!
07/10/14
