We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,784 reviews.
Easy to use very good value service, one slight issue is that some courier tracking info is a whole day behind, DX in particular.
19/09/14
no comment
19/09/14
The worst thing was that I got no email regarding the time you'd be here and missed it, rescheduled and still no email for pick up time poor
19/09/14
no comment
19/09/14
Very good...will def use again
19/09/14
Quick, easy and good prices.
19/09/14
very good service +++
19/09/14
The collection and delivery was first class. Your web page does need some work to make it more user friendly however
19/09/14
Great price and service
19/09/14
no comment
19/09/14
quick, easy and good value
19/09/14
no comment
19/09/14
Good value and arrived on time. Thank you.
19/09/14
no comment
19/09/14
i wasnt given a tracking number and the pm number didnt work
19/09/14
really easy to use website and booked parcel no problem
19/09/14
Parcel pick up Friday 2.30pm, from West Midlands England, arrived in Portugal on the Tuesday fast speedy delivery
19/09/14
no comment
19/09/14
No comment left by this customer.
19/09/14
easy to use. good price
19/09/14
easy and quick, no recommendations to add.
19/09/14
No comment left by this customer.
19/09/14
I now use Parcelforce, had poor experience with City Link. Parcel Money is very competitively priced and east to use
19/09/14
Every simple site to use, great service will use again!!!
19/09/14
Ease of use and tracking my delivery was a piece of cake! Love this service!
19/09/14
No comment left by this customer.
19/09/14
the items arrived damaged and I did not accept the items but did not hear from you for insurance or refund
19/09/14
no comment
19/09/14
no comment
19/09/14
no comment
18/09/14
Despite some trouble I had with my printer getting the labels printed, you have delivered the parcel safely AND on time. Thank you!!!.
18/09/14
Parcel not collected. No apology or refund.
18/09/14
no comment
18/09/14
no comment
18/09/14
Make clearer when not delivering on a Saturday when you say next day by 12, my parcel didn't arrive until Monday
18/09/14
The price is the cheaper on the net. The 24 hours express was prompt.
18/09/14
The driver did not bring a pallet truck to collect my pallet!!
18/09/14
Fantastic service yet again
18/09/14
Excellent website. Easy to use.
18/09/14
My collection was almost 4 hours late, I emailed parcel monkey on the day asking for customer services to contact me, they haven't. not on !
18/09/14
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