We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
excellent service once again from the monkey
14/10/14
I have sent two parcels and neither have been delivered. When I try to contact you through the website the contact form doesn't work.
14/10/14
No comment left by this customer.
14/10/14
Happy thanks, websit a little bit difficult to arange after prices 1st time but shore be better next
14/10/14
Very happy with service, thank you. Definitely best prices around
14/10/14
No comment left by this customer.
14/10/14
Wonderful will be using you again you beat Royal Mail by far x
14/10/14
answer my messages! I have not even received a service yet...this is a joke
14/10/14
Easy to book. Very informative telling me all about the export document required. Collected within time. Quickly delivered to the recipient.
14/10/14
No comment left by this customer.
14/10/14
No comment left by this customer.
14/10/14
everything was great, I would have liked a text or email saying the package had been successfully delivered
14/10/14
Simple and easy way to send parcels at good prices, great
14/10/14
Another straight forward delivery. Great service
14/10/14
Sameday booking flow needs a bit of improving
14/10/14
Good service Just wish there was an easier way for adverage householder to weigh item
14/10/14
Offer an option which is not necessarily as quick but cheaper.
14/10/14
Awesome service! Amazing price. Assumed there must be a "catch"... But apparently not!
14/10/14
No comment left by this customer.
14/10/14
No comment left by this customer.
14/10/14
No comment left by this customer.
14/10/14
Apparently some further information has been requested re the address - you haven't asked me for it and I found out from my cmr after 2weeks
14/10/14
No comment left by this customer.
14/10/14
very good service
14/10/14
Pick up good. Didn't arrive before midday as advised, did not receive call/text to advise it was delivered. Call centre confirmed delivery.
14/10/14
No comment left by this customer.
14/10/14
no comment
14/10/14
Good deliveries rely on good drivers. Look after them well.
14/10/14
nice one! well done team great service!!
14/10/14
no comment
14/10/14
excellent service.
14/10/14
Another smooth collection and delivery transaction, thank you
14/10/14
Very good
14/10/14
BRILLIANT AS ALWAYS . THANK YOU
14/10/14
no comment
14/10/14
All good, will be using again
14/10/14
Fantastic prompt service, collection and delievery
14/10/14
no comment
14/10/14
Easy to organise at the right price, will use again
14/10/14
no comment
14/10/14
