We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
Every parcel I've sent with parcel monkey has been delivered expertly and on time.....first class service
29/10/14
No comment left by this customer.
29/10/14
Did what it said on the Tin! No problems here!
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
Everything went like clockwork.
29/10/14
Easy pleasant transaction, goods reached the customer quickly after prompt collection. V. Good !
29/10/14
No comment left by this customer.
29/10/14
Excellent service. An approx time would have been helpful
29/10/14
Excellent value, and the courier that came was really helpful.
29/10/14
we used parcel force and were not able to book without storing our card details with Ogone would have preferred not to.
29/10/14
Always an easy experience, collected and delivered without any problems... great work>>>>>>>>>>
29/10/14
please see letter of complaint in the post
29/10/14
Very straightforward service. Would definitely use again.
29/10/14
Excellent Van driver no messing and on the date specified, will use again.
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
good service arrived on time thank you
29/10/14
No comment left by this customer.
29/10/14
The Next Day Service worked well and was simple to use, many thanks.
29/10/14
Excellent service at a great price! couldnt ask for more
29/10/14
They were 6 hours late. This could have lost me a client, I want delivery to be free if I'm ever using this again.
29/10/14
No comment left by this customer.
29/10/14
My customer account does not update for DX deliveries so I never know if my delivery has arrived.
29/10/14
No comment left by this customer.
29/10/14
Excellent and fast service with cheap price will always use their service
29/10/14
Collected and delivered a delicate item successfully
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
No comment left by this customer.
29/10/14
The only query, would be it always advises us to print a shipping label but then get told it's not needed by collector / driver.
29/10/14
picked up quickly, delivered quickly
29/10/14
You came on the correct day so nothing else to say!
29/10/14
No comment left by this customer.
29/10/14
If only there was a chance someone will read this!!!! This could be the only way to contact you. TERRIBLE service. Pickup 3 days late.
29/10/14
Collected and delivered within the quoted time frame. Thank you.
29/10/14
Work with couriers to allow a more specific pick up time for parcels, at least a.m. or p.m. would be a start.
29/10/14
Parcel hasn't been collected without giving me a reason!!!
29/10/14
ok
29/10/14
I arrange courier to collect parcel on 23rd October and still didn't receive it. Unable to track my shipment and no respond from customers
29/10/14
