We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
02/11/14
A time slot within a few hours would be beyter. Waiting for a full day is difficult to arrange with work etc.
02/11/14
I was not given any pickup time!
02/11/14
Well I paid for a 24hour service,my partner waited in all day!!,nothing,I rang parcelforce (kicked off) parcel arrived following day!,,,,
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
Great Serice. Thank You
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
well my customers gave good feedback stating parcels arrived safe and sound in good condition and very fast delivery so I will use you again
02/11/14
I booked a collection for the 27th and it wasn't collected until the 31st with no phone call. I had to ring every day. Still no delivery.
02/11/14
I am very impressed with the service. The parcel was collected and delivered on time. My only comment was the website is not very user frien
02/11/14
3 out 4 times courier hasn't turned up.waited in all day and eventually had to drop off at depot (20miles)Please ACT on feedback!!!
02/11/14
very good service and price
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
Easy transaction A+++++
02/11/14
No comment left by this customer.
02/11/14
Fantastic service, easy to use, will recommend and use again!
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
Excellent,but it would have been good to have some sort of time slot for collection.
02/11/14
No comment left by this customer.
02/11/14
no one turned up to another courier no phone call nothing. arrived the next for collection after i called the courier
02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
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02/11/14
No comment left by this customer.
02/11/14
No comment left by this customer.
02/11/14
very pleased with service,collected on time.
02/11/14
Fine
02/11/14
paid for next day delivery service and item arrived day later than expected but think that was down to city link.
02/11/14
very good service no problems
02/11/14
delivered just as expected will use again
02/11/14
No comment left by this customer.
02/11/14
Delivery service was good when it came, Please give a contact number for the service chosen, and please give notice if pickup/delivery is
02/11/14
my package was completely smashed solid plastic box totally falling apart. contents damaged.
02/11/14
no suggestions - all satisfactory! Thank you.
02/11/14
My parcel didn't arrive. Poor service
02/11/14
none, it wa fine
02/11/14
