We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
Very efficient and quick
31/10/14
No comment left by this customer.
31/10/14
Easy web site, large parcel handled at a sensible price
31/10/14
Fab, Thanks. Love going through parcel monket as very little paperwork! :). Had a little problem tracking item while not logged in.
31/10/14
excellent
31/10/14
Very happy with service, especially the ability to change collection days at short notice.
31/10/14
Reasonable price, easy to use website and service just as expected.
31/10/14
very good happy with the service.
31/10/14
Great job thank you. Offered choice which is what everyone wants. Chose Parcelforce for reliability. 10/10
31/10/14
No comment left by this customer.
31/10/14
No comment left by this customer.
31/10/14
Easy to place order, everything happened as it should have and delivered on time - very happy, would use again and recommend
31/10/14
No comment left by this customer.
31/10/14
no tracking outside of the uk is very disappointing, also unsure if parcel will arrive in 3-6 days estimate.
31/10/14
The parcels were picked up in the morning and arrived at destination (mainland Europe) in just a couple of days! Great service! (used DHL)
31/10/14
Excellent service, collection and delivery without a hitch
31/10/14
No comment left by this customer.
31/10/14
good
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
25 breakable items in parcel. All arrived safely & intact. Many thanks for taking great care and fast delivery.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Fast efficient service. . A plus would be to let the sender know roughly collection time
30/10/14
i paid for next day pick up and next day delivery but was not picked up for 3 days. and can not get through to you for a refund :( unhappy
30/10/14
great
30/10/14
Very good service. A more detailed pick up time would be useful. Apart from that everything was good.
30/10/14
Absolutely nothing to add perfect
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Website is easy to use and the courier arrived on the date chosen. Delivery was within the two working days stated. Great service!
30/10/14
parcel not collected on day arranged with company so i wasted my time waiting in - very angry I paid for something which wasn't provided...
30/10/14
DX collected promply, not so quick to deliver.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
excellent service
30/10/14
I am very pleased and can highly recommend Parcel Monkey. Friendly people, very fast shipping, excellent service!!
30/10/14
If it were póssible to give a time window of maybe a couple of hours(e.g.10-12 or 13-15)rather than just a day for collection would be good
30/10/14
2nd time courier didn't collect my parcel first time very frustrating! Can't be coincendence
30/10/14
